Thermal Scientific Works

Content Creator

• Design and author training courses across the ThermalWorks Operations Training Program.
• Build SCORM-compatible deliverables using a chosen authoring platform (iSpring Suite, Articulate 360, or comparable).
• Coordinate with subject matter experts in technical operations, compliance, and lab operations.
• Develop assessments, quizzes, and competency evaluations in coordination with the compliance function.
• Manage version control and maintain audit-ready documentation across all training content.
• Maintain the training matrix and module library on SharePoint.
• Develop content for new hire onboarding, recurring recertification cycles, and product update releases.
• Author marketing materials, product overviews, sales enablement collateral, and customer-facing technical documentation.
• Adopt and apply AI-assisted authoring tools as part of standard workflow.
• Stay current on instructional design best practices and authoring tool capabilities.

Training Content Developer

QA Engineer

• Serve as the technical quality authority across factory operations and customer field sites
• Conduct structured walkthroughs to identify quality concerns before units ship
• Perform on-site QA/QC inspections to verify compliance with standards
• Participate in internal QC meetings as the source of field and factory intelligence
• Support the development and refinement of inspection checklists and QA/QC documentation standards

Quality Assurance Manager

Art Director

• Manage TW's spare parts inventory used to support startup, commissioning, and warranty service work.
• Maintain accurate inventory records, stocking levels, and reorder points.
• Develop and oversee inventory control processes, cycle counts, and audits.
• Ensure parts are properly stored, labeled, and accessible to the service team.
• Develop methods and systems for predictive parts recommendations based on historical usage data, failure rates, and the criticality of parts at customer sites.
• Analyze trends to determine which parts should be stocked internally vs. quoted on a case-by-case basis.
• Continuously refine stocking strategies to balance availability with carrying costs.
• Develop tailored spare parts recommendations for customers to maintain on site, particularly for equipment no longer under warranty.
• Prepare and deliver spare parts quotes to customers.
• Provide parts quotes for out-of-warranty service requests on a case-by-case basis.
• Educate customers on the value of maintaining critical spare parts on site.
• Develop and maintain strong relationships with key parts vendors and suppliers.
• Monitor lead times, pricing, and parts availability across the supply base.
• Identify and qualify suitable replacement parts and alternate sources to reduce supply risk.
• Expand the vendor network to support new equipment lines, obsolete parts, and competitive pricing.
• Negotiate pricing, terms, and supply agreements with vendors.
• Lead and develop the Spare Parts Department team.
• Establish department goals, KPIs, and reporting that align with Operations objectives.
• Collaborate cross-functionally with Service, Engineering, Sales, and Project Management teams.
• Report regularly to the COO on department performance, risks, and opportunities.

Spare Parts Director

Human Resources

• Serve as the HR leader for ThermalWorks, partnering closely with company leadership and the Endeavour HR team to support organizational priorities and business growth.
• Develop and execute HR strategies, programs, and initiatives aligned with business objectives and Endeavour’s people practices.
• Partner with leadership on workforce planning, organizational design, succession planning, and talent development initiatives.
• Lead full-cycle recruitment efforts for ThermalWorks, helping attract, engage, and retain high-performing talent in partnership with Endeavour’s Talent team.
• Advise managers and employees on employee relations matters, performance management, coaching, conflict resolution, and workplace policies.
• Foster a positive, inclusive, and high-accountability culture aligned with the organization’s values.
• Oversee performance management processes, including goal setting, performance reviews, feedback practices, and employee development planning.
• Identify training and leadership development opportunities to strengthen employee capability and support career growth.
• Ensure compliance with all applicable federal, state, and local employment laws and maintain HR policies and practices accordingly.
• Partner with Endeavour HR and business operations teams on compensation, benefits administration, HR systems, reporting, and broader people initiatives, such as the ecosystem-wide intern program.
• Analyze HR metrics and organizational data to identify trends, improve processes, and support data-driven decision-making.
• Support change management initiatives and help guide the organization through periods of growth and evolution.
• Maintain a high level of discretion and professionalism in handling sensitive employee and business matters.

Director, Human Resources

AI Engineer

• Develop machine learning models related to equipment telemetry
• Deploy ML/DL Models into cloud-based access for internal use
• Design data pipelines to ingest, clean, and analyze sensor, operational, and service data
• Continuously refine models based on real-world equipment performance
• Design and build supportive AI tools for the service, operations, and engineering team
• Translate engineering formulas, design rules, and constraints into reliable, user-friendly digital tools
• Collaborate with engineers to ensure accuracy, usability, and maintainability
• Leverage Agentic AI to operationalize the AI project development
• Assist the AI/ML team in developing the AI digital twin
• Provide knowledge and understanding of ML behaviors relative to AI digital twins
• Support additional data and digital tool initiatives as required by the business
• Evaluate new opportunities where advanced analytics can improve products, services, or operations
• Contribute to long-term data strategy at ThermalWorks
• Lead a team of junior developers in additional projects.

Machine Learning Engineer, AI

Designer

• Own the design phase of every active ThermalWorks project from pre-contract award through issued-for-construction release, including milestone management, scope control, and change tracking, and finally through L5 commissioning.
• Establish and enforce design phase gates, deliverables, and review checkpoints; ensure every package meets ThermalWorks technical standards and customer requirements before release.
• Serve as the escalation point for design issues raised by Project Managers, Commissioning, field teams, and customers; drive design and construction coordination issues to closure.
• Partner with the Director of Project Management to integrate design status into the live Deployment Dashboard, providing accurate, current visibility into every project's design progress.
• Manage relationships with ThermalWorks’ external design consultant partners and construction teams, facilitating the effective, accurate, and complete resolution of all design issues.
• Own the submittal process, ensuring timely submission of all technical deliverables.
• Leverage AI to build technical tools and systems to streamline all design workflows.
• Drive down rework, changes, design questions and construction coordination volume through root-cause analysis and targeted process changes.
• Coordinate with the Quality Team, leveraging the Quality Management System (QMS) to build the feedback loop from field execution, commissioning, Service and operations back into design.
• Partner closely with Commissioning/Startup and Quality within the Delivery function to ensure design packages set up downstream phases for success.
• Coordinate with Estimating on design assumptions embedded in proposals; flag deviations early.
• Represent ThermalWorks design in customer-facing technical discussions, including design reviews, submittal negotiations, and issue resolution.

Design Phase Manager

Technical Writer

• Controlled, customer-ready documentation packages (product specs, data sheets, IOM manuals) released on schedule.
• Document revision history, approvals, and release status maintained and audit-ready across all product lines.
• Timely documentation updates aligned to engineering changes (ECRs/ECOs/ECNs), drawing revisions, and manufacturing releases.
• Traceability maintained between specifications, manuals, drawings, supporting calculations, and attachments.
• A searchable, cross-referenced document library that supports fast retrieval from quote through delivery and field support.
• Translate complex engineering and HVAC system concepts into clear, accurate documentation for internal teams, contractors, customers, and service providers.
• Develop, edit, and maintain controlled product documentation, including:
• Product specifications, performance data, and technical data sheets.
• Installation, Operation, and Maintenance (IOM) manuals.
• Collaborate with Project Management on submittal packages and supporting technical exhibits for customer and construction use, ensuring completeness and accuracy.
• Collaborate with Quality Assurance on documentation necessary for manufacturing, test, and inspection.
• Ensure documentation reflects real product configurations, performance data, and intended application.
• Collaborate with the Engineering Change Manager on document configuration management, including revision control, versioning, approvals, and release status.
• Ensure documentation remains aligned with engineering changes (ECRs/ECOs/ECNs), drawing revisions, and manufacturing releases.
• Maintain traceability between specifications, manuals, drawings, supporting calculations, and attachments.
• Develop and maintain a cross-referencing and cataloging system for easy document retrieval, maintaining continuity and revision control from quote to delivery.
• Collect, organize, and update supporting attachments for technical documents.
• Ensure all technical documents meet internal quality standards and external compliance requirements.
• Review and update technical documents on a scheduled basis to maintain accuracy and relevancy.
• Collaborate with Engineering, Project Management, Operations, Compliance, Quality Assurance, and Marketing teams to ensure alignment of documentation across functions and consistent messaging.
• Support new product introductions and changes to released products with timely documentation updates.
• Provide guidance for documentation best practices.