Admin & Collections Assistant
There is Talent
full-time
Posted on:
Location Type: Remote
Location: Colombia
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About the role
- Contact clients regarding upcoming or overdue repayments through phone, email, and messaging.
- Follow up with delayed clients and track payment commitments.
- Review and verify payment details, invoices, and inspection reports to ensure accurate reporting.
- Set up new deals for instant funding following established procedures.
- Review KYC documentation and update approval workflows.
- Maintain accurate records across collections boards, CRM systems, and shared documents.
- Participate in weekly collections meetings and support administrative tasks as needed.
Requirements
- Strong attention to detail and organizational skills.
- Experience in collections, financial administration, or similar administrative roles.
- Professional and confident phone and written communication skills.
- Comfortable handling client payment follow-ups.
- Experience working with CRMs, workflow boards, and documentation platforms.
- Ability to manage tasks independently and meet deadlines.
- Near-native written and spoken English.
- Previous remote work experience preferred.
Benefits
- 100% remote work.
- 40 hours per week.
- Vacation benefits after one consecutive year.
- Experience working with international clients.
- Training and development opportunities.
- Supportive team environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
collectionsfinancial administrationKYC documentationpayment trackinginvoice verificationreporting
Soft Skills
attention to detailorganizational skillscommunication skillsindependent task managementdeadline management