thelab

Director of Project Management

thelab

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $150,000 - $160,000 per year

Job Level

Lead

About the role

  • Identify opportunities for efficiency in established workflows and implement scalable project management systems across a high-volume, high-complexity accounts
  • Drive change management across creative and PM teams — building alignment and bringing people along to elevated ways of working
  • Make staffing decisions where needed to ensure the team is set up for where the account is going
  • Own delivery across accounts, setting the vision for how work gets defined, scoped, managed, and executed
  • Serve as the senior client point of contact, managing relationships with executive stakeholders across marketing, media, and interagency teams.
  • Oversee all account financials — budgets, burn rates, creative allocations, and profitability at both the project and portfolio level
  • Partner closely with creative leadership to manage shoot production and high-volume asset delivery in a performance marketing context
  • Lead the evaluation and integration of AI production tools to increase throughput and creative efficiency without sacrificing quality (e.g. automated reporting, AI-assisted asset versioning to streamline the creative lifecycle)
  • Manage and mentor a team of Project Managers, providing clear direction, performance feedback, and development support.

Requirements

  • 8+ years of project or program management experience in an agency environment, with demonstrated experience managing teams
  • A track record of stepping into established accounts and elevating — not just maintaining — PM systems and team performance
  • Deep experience in performance marketing, including creative production across social, digital, display, and video
  • Hands-on experience with shoot production
  • Strong financial acumen: you've owned account P&Ls, managed burn rates, and protected agency margins
  • Experienced with AI-driven production tools and genuinely excited about using them to scale creative output
  • Comfortable operating in ambiguity — you bring structure to complexity rather than waiting for it to arrive
  • Confident delivering difficult feedback and navigating tough internal conversations with empathy and directness.
Benefits
  • Medical (Anthem BCBS)
  • dental/vision
  • 401k match
  • unlimited PTO
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementperformance marketingcreative productionshoot productionfinancial acumenaccount P&L managementburn rate managementAI-driven production toolschange managementteam management
Soft Skills
relationship managementleadershipmentoringcommunicationempathydirectnessproblem-solvingadaptabilityfeedback deliveryorganizational skills