thelab

Project Manager

• Oversee a team responsible for creative development and execution of digital campaigns across various media
• Manage client communication and alignment, problem solving, and project ownership
• Create and maintain schedules for projects of short-to-intermediate length
• Collaborate with creative teams to deliver projects against deadlines

Account/Project Manager

Ecommerce

• Transform ambiguous client requests into clear project briefs, detailed requirements, and actionable tickets
• Lead and facilitate client meetings capture comprehensive notes, document decisions in real-time, and own all follow-up actions
• Manage sprint cycles and work with Creative, Development, and QA teams to identify and resolve blockers before they impact timelines
• Communicate progress clearly and efficiently through concise written updates and verbal check-ins with stakeholders
• Review deliverables to ensure project goals have been met before delivery
• Keep projects on track by staying ahead of timelines, budgets, and shifting priorities
• Develop clear and concise weekly project reports
• Stay ahead of multiple projects simultaneously, prioritizing effectively without needing direction

Junior Product Manager – Technical Producer, E-commerce

Strategy

• Build design-informed roadmap; ensure design has early input
• Synthesize customer insights into design briefs
• Run discovery session, lead design strategy, present roadmaps with research-backed rationale
• Bridge alignment with design, product, engineering around outcomes
• Develop deep ecommerce expertise (conversion optimization, funnel clarity, personalization, product discovery)
• Help build secondary B2B experiences (user adoption, workflow clarity, enterprise workflows)

Account/Project Manager

Junior Product Manager – Technical Producer, E-commerce

CX Strategy Director