TheIncLab

DevOps Engineer

• As a Senior DevOps Engineer, you will support core DevOps responsibilities with a strong emphasis on Site Reliability Engineering (SRE), helping to ensure system uptime, performance, and observability across environments.
• Build, maintain, and improve CI/CD pipelines using GitLab CI/CD or similar tools.
• Automate infrastructure provisioning, deployment, and maintenance using Terraform, Ansible, or related technologies.
• Collaborate with developers and QA to create reliable deployment paths from local dev to production.
• Implement infrastructure-as-code practices across environments (e.g., AWS, Kubernetes, bare-metal).
• Design and implement monitoring, alerting, and observability systems to maintain high availability and performance.
• Respond to incidents, lead root cause analysis, and implement preventive measures.
• Establish and evolve SLOs/SLIs to ensure measurable system reliability.
• Participate in on-call rotation and help build automation to reduce the need for human intervention.
• Drive capacity planning, performance tuning, and cost optimization initiatives.
• Administer Linux (Ubuntu/Debian) and Windows-based infrastructure.
• Manage self-hosted GitLab instances and ensure secure, performant operation.
• Implement and enforce security best practices across infrastructure (IAM, RBAC, least privilege, etc.).
• Support both containerized and virtualized workloads across environments.

Senior DevOps Engineer

Full-stack Engineer

• - Lead the execution of research and prototyping projects
• - Take ownership of project success from a technical and organizational perspective
• - Collaborate with stakeholders to define customer desires and technical constraints
• - Architect software solutions that fulfill customer desires and technical constraints
• - Define project roadmaps, milestones, and level of effort based on proposed solution
• - Evaluate emerging technologies and framework for their suitability in research and prototyping projects
• - Utilize engineering team effectively to plan, delegate, and track work
• - Serve as technical lead to oversee quality of work from team members
• - Lead code reviews to integrate code from team members
• - Take on complex software development tasks, crafting elegant solutions that serve as a benchmark for team to follow
• - Anticipate project challenges and employ mitigation strategies to overcome them
• - Work with engineering team to ensure consistent patterns and architectural approaches
• - Guide junior engineers on best practices and implementation patterns
• - Lead customer meetings to communicate progress and challenges

Lead Software Engineer

• Rapidly design and implement software prototypes, from backend APIs to frontend UIs
• Build intuitive, responsive interfaces using modern frameworks (React, Vue, Angular)
• Architect scalable and efficient backend systems using Node.js and TypeScript
• Design and model data structures that support flexible, performant applications
• Configure and integrate appropriate databases and external services
• Lead feature development and guide team members on best practices
• Make technology and architecture decisions for new prototypes and experiments
• Participate in code reviews, team planning, and technical discussions
• Stay current with emerging technologies in web development and full-stack engineering

Senior Software Engineer

• Lead the execution of research and prototyping projects
• Take ownership of project success from a technical and organizational perspective
• Collaborate with stakeholders to define customer desires and technical constraints
• Architect software solutions that fulfill customer desires and technical constraints
• Define project roadmaps, milestones, and level of effort based on proposed solution
• Evaluate emerging technologies and framework for their suitability in research and prototyping projects
• Utilize engineering team effectively to plan, delegate, and track work
• Serve as technical lead to oversee quality of work from team members in addition to being technically hands on
• Lead code reviews to integrate code from team members
• Take on complex software development tasks, crafting elegant solutions that serve as a benchmark for team to follow
• Anticipate project challenges and employ mitigation strategies to overcome them
• Work with engineering team to ensure consistent patterns and architectural approaches
• Guide junior engineers on best practices and implementation patterns
• Lead customer meetings to communicate progress and challenges

QA Engineer

• Independently design, execute, and maintain test cases for assigned features or components.
• Perform functional, regression, exploratory, and basic performance testing.
• Analyze requirements and acceptance criteria to identify test coverage gaps and edge cases.
• Validate fixes and confirm readiness for feature or release progression.
• Log defects with clear reproduction steps, evidence, and impact assessment.
• Collaborate with developers to triage, clarify, and resolve defects efficiently.
• Track defects through resolution and verify fixes during regression cycles.
• Communicate quality risks, testing status, and findings to the delivery team.
• Maintain and update test documentation, including test cases and regression suites.
• Support test environment setup, configuration, and test data preparation.
• Participate actively in Agile ceremonies, including stand-ups, planning, and retrospectives.
• Work closely with developers and product managers to improve testability and quality outcomes.
• Contribute suggestions for improving test efficiency, coverage, or tooling.

Quality Assurance Analyst II

• Own QA activities for assigned features, components, or releases.
• Define test scope, depth, and coverage to meet quality standards.
• Ensure functional, regression, integration, performance, and exploratory testing are completed effectively.
• Identify and communicate quality risks early.
• Serve as QA subject-matter expert for assigned projects.
• Design, develop, and maintain test cases, scripts, and test data.
• Execute manual and automated tests across frontend, backend, API, and data layers.
• Set up and maintain test environments aligned with fielded client environments.
• Review test results, assess release readiness, and ensure completion of testing cycles.
• Log, track, verify, and close defects through resolution.
• Support build packaging, validation, and release deployment.
• Perform hands-on testing and validation.
• Develop and maintain automated or semi-automated tests where appropriate.
• Contribute tests to CI/CD pipelines and maintain test reliability.
• Support configuration, API, and data validation as needed.
• Partner closely with developers, DevOps, delivery leads, and product managers.
• Collaborate with clients during testing events and defect investigations.
• Support on-site or remote testing activities as required.
• Contribute to QA process improvements, documentation, and standards.
• Identify inefficiencies in testing workflows and propose improvements.
• Support adoption of test management tools and automation practices.
• Provide mentorship to QA I and QA II team members.
• Support onboarding and training of new QA hires.
• Lead or coordinate QA activities on projects as needed.
• Travel up to 20%.

Senior Quality Assurance Analyst

Product Designer

• Collaborate daily with the product team to design unique user experiences through user flows, process flows, and wireframes.
• Build prototypes ranging from low-fidelity sketches to advanced interactive prototypes in Figma to support user research, concept validation, and interactive design.
• Develop, organize, and maintain user guides and related documentation.
• Create intuitive user interfaces that are accessible to users that have limited technical proficiency.
• Create and maintain design systems that enable the design team to work more efficiently and consistently.
• Facilitate collaborative workshops, usability testing sessions, and design reviews to gather insights and validate design decisions.
• Engage directly with end users to understand their intent, workflows, and requirements.
• Analyze user feedback and proactively identify opportunities to iterate and enhance the user experience.
• Communicate and present design concepts, insights, and product demonstrations to clients and stakeholders.
• Support the identification and troubleshooting of issues or bugs as needed.
• Partner closely with developers to design feasible features and ensure accurate implementation of design specifications.
• Complete tasks within budgeted time and collaborate with management to escalate project- or task-related concerns when necessary.