TheIncLab

QA Engineer

• Independently design, execute, and maintain test cases for assigned features or components.
• Perform functional, regression, exploratory, and basic performance testing.
• Analyze requirements and acceptance criteria to identify test coverage gaps and edge cases.
• Validate fixes and confirm readiness for feature or release progression.
• Log defects with clear reproduction steps, evidence, and impact assessment.
• Collaborate with developers to triage, clarify, and resolve defects efficiently.
• Track defects through resolution and verify fixes during regression cycles.
• Communicate quality risks, testing status, and findings to the delivery team.
• Maintain and update test documentation, including test cases and regression suites.
• Support test environment setup, configuration, and test data preparation.
• Ensure test artifacts remain accurate and aligned with evolving functionality.
• Participate actively in Agile ceremonies, including stand-ups, planning, and retrospectives.
• Work closely with developers and product managers to improve testability and quality outcomes.
• Support internal or customer-facing test events as needed.
• Follow established QA processes and standards consistently.
• Contribute suggestions for improving test efficiency, coverage, or tooling.
• Begin contributing to automated or semi-automated testing under guidance.

Quality Assurance Analyst II

Operations

• Support core DevOps responsibilities with a strong emphasis on Site Reliability Engineering including managing CI/CD pipelines, cloud infrastructure, and production operation, with a mindset oriented towards reducing toil and driving continuous improvement.
• Build, maintain, and improve CI/CD pipelines using GitLab CI/CD or similar tools.
• Automate infrastructure provisioning, deployment, and maintenance using Terraform, Ansible, or related technologies.
• Collaborate with developers and QA to create reliable deployment paths from local dev to production.
• Implement infrastructure-as-code practices across environments (e.g., AWS, Kubernetes, bare-metal).
• Design and implement monitoring, alerting, and observability systems to maintain high availability and performance.
• Respond to incidents, lead root cause analysis, and implement preventive measures.
• Establish and evolve SLOs/SLIs to ensure measurable system reliability.
• Participate in on-call rotation and help build automation to reduce the need for human intervention.
• Drive capacity planning, performance tuning, and cost optimization initiatives.
• Administer Linux (Ubuntu/Debian) and Windows-based infrastructure.
• Manage self-hosted GitLab instances and ensure secure, performant operation.
• Implement and enforce security best practices across infrastructure (IAM, RBAC, least privilege, etc.).
• Support both containerized and virtualized workloads across environments.

Quality Assurance Analyst II

Senior Dev/Ops Engineer