Personal Injury Virtual Legal Assistant
The Ward Law Group, PL
full-time
Posted on:
Location Type: Remote
Location: Colombia
Visit company websiteExplore more
Salary
💰 $1,000 per month
About the role
- Answer, screen, and forward incoming calls to the appropriate person.
- Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
- Log phone calls and documents into online document management system.
- Assist office staff with clerical duties to include faxing, copying, and organizing/maintaining files.
- Maintaining frequent communication with client and answering questions.
- Obtaining insurance coverage information timely.
- Following up with medical treatments and ensuring proper care.
- Obtaining medical provider records and bills.
- Communicating with insurance company on treatment status and updating adjuster information on the system.
Requirements
- Must speak English and Spanish fluently
- Must have a Computer (Desktop or Laptop) Core I5 or above, 12 GB of Ram, at least Windows 10 installed.
- USB noise cancelling headsets.
- Webcam for daily meetings and huddles.
- Internet speed must be 35Mbps Download and 15Mbps Upload.
- Commitment to work overtime on occasion.
- Have solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Must be a self-starter and multi-tasker.
- Ability to work independently.
Benefits
- Working remotely
- Training provided
- Opportunities to earn as you grow
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
written communicationverbal communicationresourcefulnessproactivityself-startermulti-taskingindependence