The Ward Law Group, PL

Personal Injury Virtual Legal Assistant

The Ward Law Group, PL

full-time

Posted on:

Location Type: Remote

Location: Nicaragua

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Salary

💰 $1,000 per month

About the role

  • Answer, screen, and forward incoming calls to the appropriate person.
  • Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
  • Log phone calls and documents into online document management system.
  • Assist office staff with clerical duties to include faxing, copying, and organizing/maintaining files.
  • Maintaining frequent communication with client and answering questions.
  • Obtaining insurance coverage information timely.
  • Following up with medical treatments and ensuring proper care.
  • Obtaining medical provider records and bills.
  • Communicating with insurance company on treatment status and updating adjuster information on the system, among others responsibilities.

Requirements

  • Must speak English and Spanish fluently
  • Must have a Computer (Desktop or Laptop) Core I5 or above, 12 GB of Ram, at least Windows 10 installed.
  • USB noise cancelling headsets.
  • Webcam for daily meetings and huddles.
  • Internet speed must be 35Mbps Download and 15Mbps Upload.
  • Commitment to work overtime on occasion.
  • Have solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Must be a self-starter and multi-tasker.
  • Ability to work independently.
Benefits
  • remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
solid written communication skillssolid verbal communication skillsresourcefulproactiveself-startermulti-taskerability to work independently