The Walt Disney Company

Sales Associate

The Walt Disney Company

part-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $18 per hour

Job Level

JuniorMid-Level

About the role

  • Engage Guests in magical experiences throughout the theatre by welcoming them into the environment and providing communication on available merchandise
  • Welcome every Guest by following service guidelines
  • Perform quick, accurate and effective transactions, offering add-ons and communicating offers
  • Respond to Guests needs in an open, friendly, positive, proactive and timely manner
  • Effectively manage queues and multiple Guests at kiosks and sales locations
  • Maintain neat and organized operations at kiosks and back of house; ensure product is clearly represented and available for replenishment
  • Maintain and participate in producing company visual standards to present an outstanding theatrical environment
  • Take a proactive role in maintaining Disney brand standards
  • Achieve financial and productivity goals, including sales targets, promotion goals and group incentives
  • Assist with stock deliveries, lifting boxes, and replenishment
  • Adhere to all Disney Theatrical Group Merchandise policies, procedures and administrative requirements

Requirements

  • Excellent communication and Guest Service skills
  • Passion for interacting with and providing an inclusive, high-quality experience for Guests from a diversity of backgrounds
  • Set priorities and manage time effectively and efficiently
  • Self-motivated to achieve goals
  • Work collaboratively and provide timely and effective communication to achieve shared goals
  • Capable of working in a fast-paced, ever-changing environment to achieve results and handle tasks accurately under time pressure
  • Excellent organization and communication skills
  • Can communicate effectively with a diverse audience
  • Occasionally lift and carry boxes weighing up to 25 lbs (required); preferred occasionally up to 60 lbs
  • Retail/Service experience preferred but not essential
  • Candidates must be able to work at least 4 of the 7 shifts on Friday, Saturday and Sunday (Fridays required)
  • Availability for Friday Delivery 1:00-5:00, Friday Evening 5:00-10:15, Saturday Matinee 12:00-5:15, Saturday Evening 6:00-11:15, Sunday Matinee 11:00-4:15, Sunday Evening 4:45-10:00
  • All staff need to be available for evenings and weekends
  • Part-Time positions available between 10 - 25 hours per week (option to be scheduled for more)
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