The Walt Disney Company

Staff Data Operations Engineer

The Walt Disney Company

full-time

Posted on:

Location Type: Hybrid

Location: Burbank • California • Florida • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $129,300 - $173,300 per year

Job Level

Lead

About the role

  • Act as the technology subject matter expert, partnering with technology stakeholders and clients to both address issues and recommend/implement enhancements
  • Investigate and resolve production related issues in a timely manner from end user (UI) to persistence layer
  • Identify and mitigate risks to the service delivery and proactively address and resolve issues before they impact service levels
  • Drive the technical recovery of major system outages, interfacing with numerous stakeholders including external vendors or outsourced service delivery teams
  • Develop and maintain technical documentation to help ensure that support can be efficiently performed and the impact of future requests can be assessed
  • Monitor service performance and recommend areas of focus for continuous improvement initiatives, including application performance management
  • Oversee vendor/partners in the timely resolution of incidents/problems/requests, ensuring service level and quality targets are met
  • Develop and maintain the technology currency roadmap
  • Help define engineering support best practices and provide technical mentorship

Requirements

  • Minimum of 7 years of related work experience
  • 5+ years of experience participating in the full range of development activities (including but not limited to: code deployment, load/performance testing, integration testing)
  • Deep technical SAP, data pipeline, Snowflake expertise in the respective application platform/service
  • Participation in formal change management processes
  • Experience working within an agile framework.
  • Business acumen, with deep expertise in the Finance, and HCM domain(s) as well as strong skills in the technology that supports the domain(s)
  • Proven negotiating and consensus building abilities
  • Experience with vendor management
  • Experience with a variety of Software Development Lifecycle methodologies across waterfall and agile
  • Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.
Benefits
  • 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAPdata pipelineSnowflakecode deploymentload testingperformance testingintegration testingchange managementSoftware Development Lifecycleagile
Soft Skills
negotiatingconsensus buildingbusiness acumentechnical mentorship