Benefits Administrator
The Voleon Group
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $75,000 - $105,000 per year
About the role
- Manage day-to-day benefits administration by responding to employee support requests through Jira with accurate, timely, and empathetic guidance
- Help new hires understand, navigate, and fully utilize their benefits throughout the employee lifecycle
- Serve as a liaison between internal HRIS teams, benefits administration systems, vendors, and carriers
- Partner with benefits vendors and carriers on new implementations, plan setup, and annual renewals
- Implement, maintain, and renew EDI files with insurance carriers and vendors
- Review, analyze, and resolve weekly carrier file discrepancy reports
- Audit and generate carrier invoices and coordinate timely payment
- Support employee claim issues by working with carriers, vendors, and internal partners
- Coordinate COBRA-related activities, including vendor data exchange and subsidy payments
- Review and complete benefits-related compliance checklist tasks
- Perform ad hoc system configuration changes such as benefit class updates, location changes, and eligibility adjustments
- Contribute ideas to improve benefit program “stickiness,” including exploring supplemental and non-traditional benefits that support retention and engagement
- Learn and support benefit programs across multiple geographies, including the US, UK, Puerto Rico, and international benefits
Requirements
- 2-4 years of experience in benefits administration, HR operations, or total rewards
- Demonstrated success administering employee benefit programs across multiple carriers and vendors
- Demonstrated experience working with benefits administration systems and HRIS platforms, including file feeds and integrations
- Proven ability to audit and reconcile enrollment data at a detailed level and resolve discrepancies proactively
- Strong knowledge of employee benefits including medical, dental, vision, and COBRA
- Ability to support employees with empathy and clarity while maintaining appropriate scope and boundaries
- Exceptional attention to detail and accuracy in managing employee data and benefits records
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Effective written and verbal communication skills for employee-facing and vendor-facing interactions
- Bachelor’s degree in Human Resources, Business Administration, or a related field
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationHR operationstotal rewardsemployee benefit programsbenefits administration systemsHRIS platformsaudit and reconcile enrollment dataCOBRAEDI filesvendor data exchange
Soft Skills
empathyattention to detailorganizational skillscommunication skillsclarityproactive problem-solvingability to manage multiple prioritiestimelinesscollaborationcreativity