The Very Group

Head of Communications – 12-Month FTC

The Very Group

full-time

Posted on:

Location Type: Hybrid

Location: Liverpool • United Kingdom

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Job Level

Lead

About the role

  • Shape and deliver a clear, aligned communications strategy covering both external and internal audiences.
  • Partner with the Exec and senior leaders to ensure our narrative, tone and priorities land consistently.
  • Lead, coach and develop a high-performing communications team.
  • Oversee all corporate comms, including press activity, media responses, thought leadership and digital channels.
  • Manage reputational issues and support crisis communications when needed.
  • Build strong relationships with media, advisors, regulators and key stakeholders.
  • Lead the internal comms team to deliver engaging, timely communications and colleague events.
  • Ensure clear, consistent messaging across all internal channels.
  • Equip leaders with the tools they need to communicate effectively with their teams.

Requirements

  • Significant experience leading external communications in a complex organisation, ideally within retail or financial services.
  • Proven ability to influence and build strong relationships at every level, including Exec and shareholder representatives.
  • Experience leading and developing high performing teams.
  • Deep knowledge of internal communications strategies, tools and best practice.
  • Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences.
  • Strong project management skills and experience overseeing largescale events.
  • Confidence working under pressure, managing complex issues and navigating fastmoving situations.
  • The ability to show good judgement and decisiveness, particularly in challenging situations.
  • Proficiency with digital communication channels and content production tools.
  • A collaborative, energetic mindset, with enthusiasm for contributing to wider business culture.
Benefits
  • Flexible, hybrid working model
  • Inclusive culture and environment, check out our Glassdoor reviews
  • £10,000 flexible benefits allowance to suit your needs
  • 30 days holiday + bank holidays
  • LinkedIn learning access
  • Bonus potential (performance and business-related)
  • Up to 25% discount on Very.co.uk
  • Matched pension up to 6%
  • More benefits can be found on our career site
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
internal communications strategiesexternal communicationsproject managementcontent production
Soft Skills
influencerelationship buildingteam leadershipwritten communicationverbal communicationjudgementdecisivenesscollaborationenthusiasm