Specialty Pharmacy Patient Financial Counselor
The University of Kansas Health System
full-time
Posted on:
Location Type: Hybrid
Location: Lenexa • Kansas • United States
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About the role
- Responsible for acting as a financial advocate for patients regarding access to specialty prescription medications.
- Securing authorization for the medication through the patient's prescription insurance.
- Seeking copay assistance options for patients and seeking free drug from manufacturer programs for uninsured and underinsured patients.
- Provides excellent customer service to communicate prescription costs and insurance requirements with patients.
- Follows up with insurance companies on denials and insurance inquiries as needed to resolve the account.
- Seeks out copay assistance for specialty prescriptions and applies on behalf of the patient when possible.
- Communicates effectively with pharmacists and clinic staff regarding insurance issues.
Requirements
- High School Graduate plus 3-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions.
- OR Associates Degree in a related field of study from an accredited college or university plus 1-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions.
- Must be able to type 45 wpm.
- 1 or more years of experience using Microsoft Word, Excel or a related computer program.
Benefits
- no weekend commitment
- Two day hybrid work schedule option is available after initial training is complete
- Ability to accommodate 100% onsite if preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
specialty pharmacymedication assistanceprior authorizationspharmacy benefits investigationmanaged carefinancial advisingclaims processingcollectionsrevenue cycletyping 45 wpm
Soft Skills
customer servicecommunication