The Travel Corporation

Contact Center Sales Agent

The Travel Corporation

full-time

Posted on:

Location Type: Hybrid

Location: Tigard • Oregon • United States

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Salary

💰 $19 per hour

About the role

  • Convert qualified leads into bookings by engaging with guests through phone, email, and chat using a strategic consultative sales approach.
  • Own your sales pipeline in Salesforce—log all activity, track follow-ups, and manage your portfolio of opportunities to closure.
  • Drive revenue across both B2C and B2B channels by recommending the right travel experiences based on each guest’s or advisor’s needs.
  • Maximize performance through disciplined lead follow-up, thoughtful discovery, and consistent outbound re-engagement.
  • Deliver exceptional service while achieving KPIs tied to conversion, retention, call quality, and guest satisfaction.
  • Stay current on product offerings, brand promotions, and travel trends to maintain expertise and credibility.
  • Contribute to team success by participating in enablement sessions, sharing best practices, and hitting collective goals.
  • Build loyalty and repeat business through personalized service and long-term relationship building.

Requirements

  • Goal-Oriented – You thrive in a target-driven environment and love achieving (and exceeding) quotas.
  • Consultative Selling – You ask smart questions, listen actively, and guide customers to the right-fit product.
  • CRM Fluency – You’re confident navigating Salesforce to manage leads, track activity, and drive conversions.
  • B2B/B2C Savvy – You understand the nuances of both guest-facing and trade-partner support.
  • Relationship Builder – You’re authentic, engaging, and skilled at building rapport that drives repeat business.
  • Team Player – You share wins, collaborate generously, and contribute to a positive sales culture.
  • TICO Certification (Travel Industry Council of Ontario) required within the first 60 days of employment; TTC will cover the cost of the first attempt.
Benefits
  • Competitive Compensation - $19/hour plus performance-based incentives.
  • Incentives & Rewards - Earn performance-based incentives.
  • Growth Opportunities - Access to a learning budget, professional training programs, and career advancement pathways.
  • Purpose-Driven Perks - Paid volunteer days and participation in sustainability-focused initiatives.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consultative saleslead conversionsales pipeline managementKPI achievementoutbound engagement
Soft Skills
goal-orientedconsultative sellingrelationship buildingteam playeractive listening
Certifications
TICO Certification