The TJX Companies, Inc.

Loss Prevention Store Investigator

The TJX Companies, Inc.

full-time

Posted on:

Location Type: Office

Location: Burnaby • Canada

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Salary

💰 CA$43,117 - CA$60,364 per year

About the role

  • Deter, detect, and apprehend individuals attempting to commit theft and fraud, and facilitate their civil and criminal prosecution.
  • Incident reporting, collaborating closely with police, and attending court as required.
  • Use CCTV equipment and floor walking for store surveillance.
  • Collaborate with Organized Retail Crime (ORC) Investigators to investigate and report on external losses from repeat offenders and organized groups.
  • Report internal dishonesty to Regional Internal Investigators; support Supply-chain Investigators on potential supply chain losses.
  • Collaborate with Loss Prevention Remote Investigators to identify and report external incidents to law enforcement.
  • Support District Loss Prevention Managers by reporting possible shrink opportunities within their stores.
  • Report directly to a Store Investigation’s Supervisor within the Loss Prevention department, with the potential to support multiple stores and/or markets.

Requirements

  • High School Diploma or equivalent experience; Law and Security/Loss Prevention Diploma preferred.
  • Strong work ethic and passion for working with people; relevant experience in Retail Loss Prevention, Military, Security, or Law Enforcement encouraged.
  • Provincial security license required (where applicable); valid driver’s license preferred with access to a vehicle and good driving record.
  • Strong understanding of the Criminal Code and its application to retail crimes.
Benefits
  • Associate discounts at our stores, available to you and eligible family members.
  • Comprehensive training and development programs.
  • Healthcare spending account.
  • Retirement Savings Program.
  • Associate & Family Assistance Program.
  • Various well-being resources.
  • Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
  • Competitive vacation package with a Vacation Trade Program that allows you to opt in for an extra week.
  • Guaranteed 37.5-hour work week year-round.
  • Reimbursed parking fees and mileage (where applicable).
  • Advance scheduling to help maintain a healthy work-life balance.
  • Company-provided equipment (cell phone, laptop, tools).
  • Provincial security licensing training and annual fee reimbursement.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
incident reportingCCTV equipment usagestore surveillanceinvestigation techniquesreport writingloss prevention strategiessupply chain loss analysiscollaboration with law enforcementcrime detectionapprehension techniques
Soft Skills
strong work ethicpassion for working with peoplecollaborationcommunicationattention to detailproblem-solvinginterpersonal skillsorganizational skillsadaptabilityteamwork
Certifications
provincial security licenseLaw and Security DiplomaLoss Prevention CertificationFirst Aid CertificationCPR CertificationSecurity Guard LicensePrivate Investigator LicenseCertified Protection Professional (CPP)Physical Security CertificationRetail Loss Prevention Certification