The Telegraph

Manager

• This is a pivotal role within The Telegraph’s Research team, dedicated to championing the voice of the reader and embedding customer-first thinking across the organisation. By delivering deep reader, market, and competitor insight, the role ensures that editorial, subscriptions, product, and strategy teams are equipped with the understanding needed to make informed, audience-focused decisions.
• Acting as both a leader and an ambassador, this role not only manages and develops a team of skilled researchers but also plays a central part in shaping how insight is harnessed, communicated, and embedded to drive growth, innovation, and strategic advantage across the business.
• Provide reader, market and competitor research to support the editorial, subscriptions, product and strategy departments
• Manage a team of two Senior Research Executives
• Deliver and manage regular reporting to the business
• Ensure research projects across the team are scoped and briefed effectively - framing objectives to ensure that any primary research undertaken is aligned with business needs; clearly defining the deliverables and individual project responsibilities
• Effectively manage external partners and agencies to ensure successful delivery of business requirements
• Analyse and integrate information from disparate sources (internally and externally), translating research findings and competitor intel into robust, clear, actionable insights and strategic recommendations
• Help define growth opportunities, ensuring key reader learnings are synthesised from all sources and shared across the organisation in a way that inspires action and unlocks internal expertise for the wider organisation
• Act as an ambassador for Reader Research, building key internal relationships to help raise the profile of the team so that it is known, supported and valued by the organisation
• Identify potential gaps in insight and make recommendations on how they can be filled

Research Manager – Maternity Cover