The TARA Group

Director, DSP Enablement

The TARA Group

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $135,000 - $150,000 per year

Job Level

Lead

About the role

  • Location - Must reside in and be authorized to work in the US
  • Act as the primary bridge between Account Management, Ad Operations, and Engineering
  • Translate client and operational requirements into clear, actionable technical requests for Engineering
  • Communicate platform changes, technical limitations, and roadmap updates back to Account Management and AdOps
  • Own escalation and resolution of complex campaign, platform, and workflow issues
  • Support campaign setup, trafficking, troubleshooting, and optimization within the DSP
  • Ensure Account Management and AdOps teams understand how to leverage platform capabilities effectively
  • Identify recurring issues or inefficiencies and partner with Engineering to drive long-term solutions
  • Design, document, and deliver onboarding and ongoing training for Account Management and AdOps teams
  • Create playbooks, SOPs, and best-practice documentation for DSP usage and workflows
  • Serve as the internal subject-matter expert on DSP operations and capabilities
  • Define and standardize workflows between Account Management, AdOps, and Engineering
  • Establish SLAs, escalation paths, and feedback loops to improve execution speed and quality
  • Provide operational input into product and engineering roadmaps based on frontline insights
  • Directly manage at least one team member initially
  • Hire, onboard, and develop additional team members as platform usage and complexity scale
  • Set performance expectations, coaching plans, and career development paths

Requirements

  • 5+ years of Ad Operations experience, with strong DSP and programmatic expertise
  • Proven experience working closely with Account Management and Engineering teams
  • Deep understanding of programmatic workflows, campaign execution, and optimization
  • Experience creating and delivering training for operational or client-facing teams
  • Prior people management experience or demonstrated ability to lead and grow a team
  • Preferred Qualifications
  • Experience supporting or operating a proprietary DSP or ad tech platform
  • Strong documentation, communication, and stakeholder-management skills
  • Familiarity with technical concepts such as APIs, data pipelines, or platform architecture (non-coding)
  • Experience building operational processes and training programs from scratch
Benefits
  • We believe that a diverse, inclusive staff is a fundamental strength. We’re committed to hiring people of all races, ethnicities, religions, ages, sex, genders, sexual orientations, and gender identities. Women, people of color, LGBTQ+ individuals, and members of untapped groups are strongly encouraged to apply and are welcome on our teams.
  • COMPETITIVE COMPENSATION
  • Including a 401(k) with generous company matching.
  • 100% REMOTE WORKING OPPORTUNITY
  • Always have been and always will be.
  • TOP-NOTCH MEDICAL COVERAGE
  • Domestic-partner inclusive, health, dental, vision, life, cancer coverage, and long-term disability insurance for you and your dependents.
  • GENEROUS PAID TIME OFF
  • 23 days of PTO per year. We believe in work-life balance and encourage you to use your time off.
  • PAID PARENTAL LEAVE
  • 10 weeks of fully paid time off. All genders qualify equally, and the policy includes adoptions.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Ad OperationsDSPprogrammatic expertisecampaign executionoptimizationtraining program developmentdocumentationAPIsdata pipelinesplatform architecture
Soft Skills
communicationstakeholder managementpeople managementleadershipcoachingproblem-solvingcollaborationtraining deliveryprocess improvementperformance management