General Manager
U-Haul
Branch Manager
The Symicor Group
full-time
Posted on:
Location Type: Office
Location: Madison • Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage all aspects of the branch including safety and soundness and day-to-day operations
- Manage teller operations, general customer service activities, loan processing, collections and personnel administration
- Recruit and select qualified and competent staff to maintain high service levels
- Provide back-up to personal banker and tellers (opening new accounts, cashing checks, accepting checks and withdrawals, handling loan payments)
- Provide training for team members on policies and procedures, safety/security issues and compliance training
- Interview customers to obtain information and explain financial services (savings/checking/retirement accounts, CDs, savings bonds, securities)
- Cross-sell a full range of retail services to present and potential customers
- Ensure the branch conforms to compliance regulations and all State and Federal laws, regulations and policies
- Participate in community and civic activities and recommend ways to enhance market share and the Bank’s presence in the community
Requirements
- Five or more years experience in a financial institution
- Minimum of three years of supervisory experience
- In-depth knowledge of consumer and mortgage loan applications, underwriting, and closing procedures (a plus)
- Superior customer service and proven sales skills
- Ability to communicate in English effectively and professionally by electronic, telephonic, written and face-to-face methods
- Bilingual preferred (English/Spanish) and fluent both verbally and in writing
- Strong PC skills, with proficiency in Excel and Microsoft Office suite
Benefits
- Bonus
- Excellent benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
loan processingcollectionsconsumer loan applicationsmortgage loan applicationsunderwritingclosing proceduressales skillscustomer service
Soft skills
supervisory experiencecommunication skillstrainingteam managementcustomer interviewingcross-sellingcommunity engagement
