Manager

• Manage all aspects of the branch including safety and soundness and day-to-day operations
• Manage teller operations, general customer service activities, loan processing, collections and personnel administration
• Recruit and select qualified and competent staff to maintain high service levels
• Provide back-up to personal banker and tellers (opening new accounts, cashing checks, accepting checks and withdrawals, handling loan payments)
• Provide training for team members on policies and procedures, safety/security issues and compliance training
• Interview customers to obtain information and explain financial services (savings/checking/retirement accounts, CDs, savings bonds, securities)
• Cross-sell a full range of retail services to present and potential customers
• Ensure the branch conforms to compliance regulations and all State and Federal laws, regulations and policies
• Participate in community and civic activities and recommend ways to enhance market share and the Bank’s presence in the community

Branch Manager

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General Manager