Branch Manager
PeopleReady
Branch Manager
The Symicor Group
full-time
Posted on:
Location Type: Office
Location: Memphis • Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage branch activities including teller operations, general customer service activities, loan processing, collections, and personnel administration
- Manage all aspects of the branch including safety and soundness and day-to-day operations
- Recruit and select qualified and competent staff to maintain high service levels
- Provide back-up to personal banker and tellers (opening accounts, cashing checks, accepting checks and withdrawals, handling loan payments)
- Provide training for team members on policies, procedures, safety/security, and compliance
- Interview customers to obtain information and explain financial services (savings, checking, Retirement Account, Certificates of Deposit, savings bonds, securities)
- Cross-sell a full range of retail services to present and potential customers
- Ensure branch conforms to State and Federal laws, regulations, and policies
- Participate in community and civic activities and recommend ways to enhance market share and the Bank’s presence in the community
Requirements
- Five or more years experience in a financial institution
- Minimum of three years supervisory experience
- In-depth knowledge of consumer and mortgage loan applications, underwriting, and closing procedures is a plus
- Superior customer service and proven sales skills
- Ability to communicate in English effectively and professionally by electronic, telephonic, written, and face-to-face methods
- Bilingual preferred (English/Spanish) and fluent both verbally and in writing
- Strong PC skills, with proficiency in Excel and Microsoft Office suite
Benefits
- Bonus
- excellent benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
loan processingcollectionsconsumer loan applicationsmortgage loan applicationsunderwritingclosing proceduressales skillscustomer service
Soft skills
supervisory experiencecommunication skillsbilingual (English/Spanish)team traininginterpersonal skills