The Suite

Community Manager

• Build deep relationships with members and become a trusted partner to them
• Manage day-to-day moderation, member support, and engagement on the Braintrust
• Surface member insights to the broader team — what's working, what's not, what's next
• Contribute to onboarding new members and helping them get to first value quickly
• Help curate live and virtual experiences that bring members together
• Identify content opportunities based on member conversations and emerging trends
• Pull in the right peers, partners, and topics for community moments
• Work closely with the product team to give feedback on platform features
• Partner with sales and partnerships teams on sponsor activations and member acquisition
• Contribute to team account onboarding, engagement, and retention efforts

Community Generalist

Financial Planning and Analysis

• Own the monthly close process in Rillet, including AP/AR, reconciliations, and consolidated financial reporting
• Manage per-event budget tracking and reconciliation across ~500 annual events
• Oversee membership revenue recognition and the recurring financial rhythms of a subscription-based model
• Coordinate payroll and headcount cost tracking in partnership with our PEO and Head of People
• Lead expense management and policy enforcement via Ramp
• Deliver month-end and year-end reporting packages to the founders
• Own financial planning and analysis: annual budgeting, quarterly forecasting, scenario modeling, and cash flow management
• Serve as a strategic thought partner to the founders on capital allocation, pricing decisions, and growth investments
• Develop and maintain financial models that give leadership clear visibility into unit economics, margins, and runway
• Identify and flag financial risks proactively

Community Generalist

Director of Finance