Impact Measurement Consultant
The Stem
contract
Posted on:
Location Type: Remote
Location: United States
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About the role
- Measuring the impact of Omni-channel or CX programs within Pharmaceutical and Biotechnology companies
- Defining KPIs and metrics frameworks
- Defining performance goals and benchmarks
- Developing performance reports
- Reviewing program performance and making optimization recommendations
- Advising on and supporting the implementation of measurement tools
- Benchmarking analytics maturity
- Developing analytics visions and transformation plans
- Developing and delivering analytics training programs
- Serving as interim staff
Requirements
- Established an independent consulting practice
- Proven experience in a Lead Strategist role at an agency, consulting firm or client
- Track record of conceiving and guiding excellence programs that make a measurable impact
- Demonstrated subject matter expertise surrounding digital and multi-channel engagement in Health
- Strong client consultation skills with ability to guide a strategic discussion
- Analytical thinker with strong organizational skills
- Strong understanding of strategic marketing process
- Solid academic credentials; MBA or equivalent advanced degree preferred but not required.
Benefits
- Professional development
- Consulting opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KPI definitionmetrics frameworksperformance reportinganalytics maturity benchmarkinganalytics vision developmenttransformation planninganalytics training program development
Soft Skills
client consultationstrategic discussion guidanceanalytical thinkingorganizational skills
Certifications
MBA