Supervisor, Sales Support, Onboarding and Service
The Standard
full-time
Posted on:
Location Type: Remote
Location: Oregon • United States
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Salary
💰 $59,250 - $94,750 per year
About the role
- Lead, develop, and support a high‑performing sales support team
- Translate leadership direction into clear, actionable initiatives and process improvements
- Provide territory reporting, identify improvement opportunities, and manage escalations to ensure high-quality customer responses
- Collaborate cross‑functionally with sales leaders to deliver customer updates and broker feedback
- Enhance SOPs, drive strategic planning, and track productivity and performance metrics
Requirements
- Bachelor’s degree or equivalent experience
- 3+ years in customer service including direct leadership experience (required)
- Advanced proficiency in Microsoft Word, Excel, and PowerPoint
- Experience driving operational effectiveness and continuous improvement
- Excellent written, verbal, and presentation skills
- Comfortable working in a fast-paced environment
- Account management experience (preferred)
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft WordMicrosoft ExcelMicrosoft PowerPointcustomer serviceoperational effectivenesscontinuous improvementterritory reportingprocess improvementsproductivity metricsperformance metrics
Soft Skills
leadershipcollaborationcommunicationpresentation skillsproblem-solvingstrategic planningadaptabilitycustomer focusteam managementinitiative
Certifications
Bachelor's degree