Lead customer conversations on data onboarding specifications and expectations for API and enrollment system integrations
Communicate technical concepts and negotiate with customers and service providers to advocate for integration solutions
Configure and test API integrations, mapping tools, and transactions while providing feedback to customers and partners
Coordinate with internal business and IT teams to ensure timely and accurate delivery of integration work
Manage data implementation, re‑implementation, and issue triage for moderate to high‑complexity integrations while providing subject matter expertise and informal leadership

Requirements

Bachelor’s degree in business or a related field
4–6 years of progressively responsible experience in systems administration, group insurance benefits, and customer‑facing project management within the health benefits industry
Experience with API configuration using Adeptia or similar graphical user interface tools
Intermediate proficiency with Microsoft Excel and database querying tools such as SQL Server or TOAD
Enrollment or absence case configuration experience with Workday, Selerix, ADP, PlanSource, or other benefits administration systems

Benefits

A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
An annual incentive bonus plan
Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
A supportive, responsive management approach and opportunities for career growth and advancement
Paid parental leave and adoption/surrogacy assistance
An employee giving program that double matches your donations to eligible nonprofits and schools

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

API configurationdata onboardingintegration solutionsmapping toolsdatabase queryingMicrosoft ExcelSQL ServerTOADenrollment configurationabsence case configuration

Soft Skills

communicationnegotiationleadershipcustomer advocacycoordinationsubject matter expertiseproblem-solvingfeedback provisionproject managementissue triage