Customer Integration Analyst III
The Standard
full-time
Posted on:
Location Type: Remote
Location: Remote • Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $74,500 - $108,750 per year
Job Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Lead customer conversations on data onboarding specifications and expectations for API and enrollment system integrations
- Communicate technical concepts and negotiate with customers and service providers to advocate for integration solutions
- Configure and test API integrations, mapping tools, and transactions while providing feedback to customers and partners
- Coordinate with internal business and IT teams to ensure timely and accurate delivery of integration work
- Manage data implementation, re‑implementation, and issue triage for moderate to high‑complexity integrations while providing subject matter expertise and informal leadership
Requirements
- Bachelor’s degree in business or a related field
- 4–6 years of progressively responsible experience in systems administration, group insurance benefits, and customer‑facing project management within the health benefits industry
- Experience with API configuration using Adeptia or similar graphical user interface tools
- Intermediate proficiency with Microsoft Excel and database querying tools such as SQL Server or TOAD
- Enrollment or absence case configuration experience with Workday, Selerix, ADP, PlanSource, or other benefits administration systems
Benefits
- A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
- An annual incentive bonus plan
- Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
- A supportive, responsive management approach and opportunities for career growth and advancement
- Paid parental leave and adoption/surrogacy assistance
- An employee giving program that double matches your donations to eligible nonprofits and schools
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API configurationdata onboardingintegration solutionsmapping toolsdatabase queryingMicrosoft ExcelSQL ServerTOADenrollment configurationabsence case configuration
Soft skills
communicationnegotiationleadershipcustomer advocacycoordinationsubject matter expertiseproblem-solvingfeedback provisionproject managementissue triage