The Sandbox

Senior Account Manager

The Sandbox

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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Job Level

Senior

About the role

  • Serve as the primary point of contact for assigned client accounts, maintaining strong relationships and acting as a trusted marketing partner.
  • Collaborate with project managers, creative teams, and internal specialists to deliver campaigns and programs on time and on budget.
  • Guide colleagues account strategy while remaining hands-on with account execution.
  • Conduct regular client meetings, manage expectations, and handle sensitive conversations with confidence.
  • Oversee timelines, budgets, and project workflows to ensure smooth and successful delivery.
  • Monitor account performance, identify opportunities for improvement, and implement solutions to enhance results.
  • Relieve directors from day-to-day account responsibilities.
  • Contribute ideas, insights, and creativity to elevate the work and to strengthen client partnerships.

Requirements

  • 8+ years of experience in agency account management, ideally with senior living expertise, specifically in continuing care retirement communities.
  • Bachelor's degree in marketing, business, communications, or a related field (or equivalent experience).
  • Proven ability to independently manage multiple accounts and run the day-to-day without heavy oversight.
  • A relationship-first mindset and confidence in leading client conversations and problem-solving independently.
  • Strong communication, organizational, and analytical skills.
  • Ability to thrive in a growth environment while staying flexible, autonomous, and collaborative.
Benefits
  • Medical, dental and vision insurance
  • Employee assistance program (EAP)
  • PTO and sick leave, in addition to 8 paid Agency holidays
  • 401(k) retirement plan, with company contributions
  • Profit sharing plan
  • Short-term and long-term disability insurance
  • Life insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementproject managementbudget managementcampaign deliveryperformance monitoringstrategic planninganalytical skills
Soft Skills
relationship managementcommunicationorganizational skillsproblem-solvingcreativitycollaborationflexibilityautonomy
Certifications
Bachelor's degree in marketingBachelor's degree in businessBachelor's degree in communications