Staff Software Engineer, E-commerce
Ledger
Web3
Merchandise and eCommerce Manager
The Premier League
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage the Premier League’s eCommerce platform (shop.premierleague.com) and merchandise sold at international events
- Manage day-to-day relationships with online and onsite retail partners and agencies
- Report on retail operations, including Quarterly Business Reviews with retail partners and retail budget tracking
- Collaborate with partners and internal teams to optimise marketing across SEO, SEM, paid media, email, CRM and affiliate programmes to drive traffic, conversion and retention
- Manage product catalogue across retail touch points and work with Brand, Partnership and Licensee teams on product design and licensed product opportunities
- Ensure product design resonates with fans and run focus groups where appropriate
- Ensure retail partners adhere to Premier League policies (e.g. ethical sourcing, modern slavery)
- Coordinate UX/UI optimisation, customer experience, and utilisation of customer, behavioural and transactional data to inform retail strategy
- Develop and execute event retail plans with Events & International Engagement, including store set-up, merchandising and coordination with clubs, partners and venues
- Support development of long-term retail strategy and identify opportunities for expansion and innovation
Requirements
- Experienced eCommerce Manager with deep understanding of driving sales, merchandise design, product mix and pricing
- Ability to apply expertise into other retail environments including onsite international events
- Knowledge of, and passion for ecommerce and merchandising
- Experience in budget reporting, preparing sales data and interpreting/presenting insights to inform strategy
- Ability to prioritise workload and manage critical paths and projects on time
- Excellent verbal and written communication skills and attention to detail
- Good working knowledge of IT packages (e.g. MS Office suite)
- Previous experience managing ecommerce partner
- Proven experience managing senior stakeholders both internally and externally
- Experience coordinating digital marketing across SEO, SEM, paid media, email, CRM and affiliate programmes
Benefits
- Hybrid working - chance to work from home on some days each week
- Inclusive equal opportunities employer encouraging applications from women, minority ethnic communities, LGBTQ+ people and disabled people
- Support for candidates with disabilities including alternative format application materials and interview adjustments
- Opportunity to work closely with colleagues across multiple markets and departments
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
eCommerce managementmerchandise designproduct mixpricing strategybudget reportingsales data analysisdigital marketingSEOSEMCRM
Soft skills
communication skillsattention to detailproject managementstakeholder managementworkload prioritization