The Paper Store

Visual Department Manager

The Paper Store

full-time

Posted on:

Location Type: Office

Location: East Hanover • New Jersey • United States

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Salary

💰 $19 - $21 per hour

About the role

  • Delivering world class service
  • Achieving sales goals and maintaining company standards
  • Providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach
  • Building and inspiring high-performing teams who achieve sales goals
  • Managing payroll within budget
  • Training staff in all areas of the store
  • Executing and maintaining visual presentation standards
  • Maintaining operational efficiencies
  • Holding the team accountable for upholding The Paper Store mission statement, standards, and policies
  • Modeling the G.U.E.S.T. service approach and consistently delivering world-class service
  • Greeting and welcoming every customer warmly
  • Understanding customer needs by asking open-ended questions
  • Explaining product features and benefits in relation to the customers’ needs
  • Suggesting additional items to build onto sales by utilizing effective selling techniques
  • Thanking customers and inviting them to return
  • Building customer loyalty
  • Upholding a respectful work environment
  • Making decisions with sound judgement
  • Participating in training and development utilizing all resources available
  • Cross training in all departments to support bench strength in department leadership
  • Training and coaching associates on merchandising/operational tasks
  • Leading and executing completion of company directives
  • Developing strong relationships with the Visual Merchandiser, Hallmark Merchandiser, Store Team Leaders, District Manager and corporate partners
  • Maintaining awareness of all current promotions
  • Ensuring all marketing and promotion signage is up to date
  • Performing management functions as expected
  • Assisting the Store Team Leader with executing strategies to drive sales and customer loyalty
  • Completing all tasks as directed by the Store Team Leader, Merchandiser or District Manager
  • Complying with all company policies and procedures

Requirements

  • Previous experience in specialty retail is preferred
  • College degree preferred
  • Demonstrate an ability to multitask, while being attentive to customers
  • Ability to adapt to and embrace change
  • Proficient in using Microsoft Office and POS Systems
  • Ability to be mobile on the sales floor and/or stock room for extended periods of time
  • Ability to work a flexible schedule to include nights, weekends, and holidays
  • Ability to work well, and be a leader, in a team environment
  • Professional attire, demeanor, appearance and compliance to company dress code required
  • Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
  • Ability to work autonomously while paying strong attention to detail
  • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
  • Willingness to travel to new store openings, store remodels, etc.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft OfficePOS Systemsmerchandisingoperational taskssales techniquescustomer servicevisual presentation standardspayroll managementtraining and developmentcross training
Soft Skills
multitaskingadaptabilityteam leadershipproblem solvingattention to detailcustomer relationship buildingdecision makinginitiativeresourcefulnesscommunication
Certifications
college degree