The Paper Store

Visual Department Manager

The Paper Store

full-time

Posted on:

Location Type: Office

Location: Orlando • Florida • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • delivering world class service
  • achieving sales goals
  • maintaining company standards in a fun and fast paced retail environment
  • providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach
  • building and inspiring high-performing teams who achieve sales goals
  • managing payroll within budget
  • training staff in all areas of the store
  • executing and maintaining visual presentation standards
  • maintaining operational efficiencies
  • holding the team accountable for upholding The Paper Store mission statement, standards, and policies
  • modeling the G.U.E.S.T. service approach
  • greeting and welcoming every customer
  • understanding customer needs
  • explaining product features and benefits
  • suggesting additional items to build onto sales
  • thanking the customer and inviting them to return
  • building customer loyalty
  • upholding a respectful work environment
  • demonstrating decision-making and judgment
  • participating in training and development
  • cross-training in all departments
  • training and coaching associates
  • leading and executing the completion of company directives
  • developing strong relationships with team members
  • ensuring compliance with current promotions and marketing materials
  • ensuring a safe and sanitary experience for ear piercings
  • performing management functions as expected
  • assisting in executing strategies to drive sales and customer loyalty
  • completing tasks as directed
  • complying with all company policies and procedures

Requirements

  • Previous experience in specialty retail is preferred
  • College degree preferred
  • Demonstrate an ability to multitask, while being attentive to customers
  • Ability to adapt to and embrace change
  • Proficient in using Microsoft Office and POS Systems
  • Ability to be mobile on the sales floor and/or stock room for extended periods of time
  • Ability to work a flexible schedule to include nights, weekends, and holidays
  • Ability to work well, and be a leader, in a team environment
  • Professional attire, demeanor, appearance and compliance to company dress code required
  • Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
  • Ability to work autonomously while paying strong attention to detail
  • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
  • Willingness to travel to new store openings, store remodels, etc.
Benefits
  • The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft OfficePOS Systemssales strategiesvisual presentation standardscustomer service techniquesear piercing safetyoperational efficienciespayroll managementmultitaskingproblem solving
Soft Skills
leadershipteam buildingcustomer loyaltyadaptabilityattention to detaildecision-makingcommunicationtraining and coachingresourcefulnessflexibility