The Onset

Risk

• Project Management and Governance Support: Maintain records and documentation up to date, ensuring all information is correctly filed and accessible for future reference.
• Administrative Routines and Follow-up: Manage meeting scheduling (workshops, assessments), prepare detailed minutes, and perform continuous follow-up on pending actions with the team and vendors.
• Demand Governance (Tickets): Monitor ticket queues daily in management systems, ensuring correct priority classification and SLA compliance.
• Agile Rituals Support: Assist the Scrum Master in running ceremonies (Daily, Planning, Review, and Retrospective) and in updating the backlog.
• Metrics Management: Build and update performance dashboards and business metrics, such as lead time, resolution rate, and budget visibility.
• Vendor Management: Assist in evaluating supplier and partner performance, ensuring compliance with contractual obligations.

IT Analyst – Governance