The Ohio State University, Main Campus

Senior Clinical Financial Case Manager – Pharmacy Denial Management

The Ohio State University, Main Campus

full-time

Posted on:

Location Type: Hybrid

Location: University HospitalOhioUnited States

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About the role

  • Managing complex pharmacy-related medication denials across the health system.
  • Conducting comprehensive clinical reviews, submitting and tracking appeals, and ensuring timely resolution in alignment with payer guidelines.
  • Serving as a liaison between the pharmacy department and third-party payors, advocating for optimal reimbursement and resolving technical denials.
  • Leading process improvement initiatives, mentoring staff, and collaborating with providers, payors, and internal teams to enhance patient access and protect pharmacy revenue integrity.

Requirements

  • Minimum 6 years’ experience or relevant healthcare experience required.
  • Bachelor’s degree required.
  • Advanced degree in healthcare or similar field preferred.
  • Experience in finance, insurance, insurance appeals, medication and medical terminology desired.
  • Ability to communicate clearly with others and experience with Microsoft Office, electronic medical records, and intranet/internet navigation tools.
  • Must be highly organized, detail oriented, and able to manage multiple projects at a time.
  • Advanced knowledge of Medicare and commercial insurance reimbursement expected along with strong knowledge of ICD-10 codes.
  • Knowledge in drug billing/coding and reimbursement desired.
  • Excellent verbal and written communication skills desired.
  • Advanced competency in the use of computer-based research and medical record documentation desired
Benefits
  • Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
  • Paid time off, including sick and vacation time and 11 holidays.
  • State retirement plan or an alternative retirement plan, both with generous employer contributions.
Applicant Tracking System Keywords

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Hard Skills & Tools
clinical reviewsappeals trackingMedicare reimbursementcommercial insurance reimbursementICD-10 codesdrug billingcodingmedical record documentationfinancial analysisinsurance appeals
Soft Skills
communicationorganizationdetail orientedproject managementmentoringcollaborationadvocacyleadershipproblem-solvinginterpersonal skills