The Nursing and Midwifery Council

Panel Performance and Compliance Manager

The Nursing and Midwifery Council

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £52,241 - £62,416 per year

About the role

  • The Panel Performance and Compliance Manager will play a key role in supporting the Panel Services Manager deliver and operationalise key activities for the Panel Support Team and the independent panel members and legal assessors who sit on our panels (circa 600 people).
  • They will be responsible for working with colleagues across the Professional Regulation directorate and the wider organisation to implement key changes for activities.
  • They will also contribute to the improvements of the quality of decisions made at hearings by overseeing the performance management framework for panel members and legal assessors and work closely with the Panel Training Manager to input into the annual panel member training programme.
  • They will provide support to the Panel Services Manager in the management of contracts between the NMC and panel members and legal assessors.
  • They will provide support to the Panel Support Team by playing a lead role in the design and delivery of a communications strategy for panel members and legal assessors.

Requirements

  • Experience of leading on changing operational systems and processes
  • Experience of management of contracts with individuals
  • Demonstrable experience of successful quality management, resolution and performance improvement
  • Ability to plan, prioritise and work within strict deadlines
  • Developing and maintaining relationships with contractors or external stakeholders
  • Highly effective communicator with excellent written and verbal skills
  • Use data to identify issues and deliver practical solutions
  • Innovative problem solving skills
Benefits
  • 30 days annual leave
  • Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
  • Life Insurance – 4 x current salary
  • Hybrid working
  • Enhanced Maternity and Paternity Leave
  • 24 Hours Employee Assistance Programme
  • Cycle to Work Scheme
  • Perkbox membership
  • Subsidised restaurant in our Portland Place office
  • Season ticket loans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
performance managementquality managementcontract managementoperational systemsprocess improvementdata analysiscommunications strategytraining programme development
Soft Skills
leadershipplanningprioritizationrelationship managementcommunicationproblem solvingtime management