Salesforce Admin/Ops Support
The New York Times
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Job Level
About the role
- Supporting the Senior Salesforce Admin and Sales Efficiency by maintaining Salesforce data quality
- Fixing stuck leads, broken workflows, and incorrect configurations
- Supporting routing logic and lead management
- Building/adjusting small flows, validation rules, and process updates
- Managing user access, profiles, and permissions
- Ensuring day-to-day accuracy and reliability across revenue systems
- Building reports/dashboards for sales and CS teams
- Supporting Sales Efficiency initiatives around productivity and process improvement
Requirements
- 1–3 years of Salesforce Admin experience (or equivalent hands-on exposure)
- Familiarity with Salesforce Flows (ability to build basic flows or willingness to learn quickly)
- Strong troubleshooting skills and problem-solving mindset
- Comfortable fixing data, leads, owners, duplicates, and workflow errors
- Experience working with GTM or customer-facing teams
- Strong attention to detail and data accuracy
- Basic reporting & dashboard experience
- Ability to communicate clearly with sales reps and managers.
- Salesforce Administrator certification (or in progress) is nice to have.
Benefits
- Ability to work remotely
- Opportunity to grow into a senior role
- Work with a high-impact team
- Build foundational Salesforce skills
- Contribute to data accuracy and workflow reliability
- Enjoy a culture that inspires innovation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce AdminSalesforce Flowsdata qualitytroubleshootingreportingdashboardslead managementvalidation rulesprocess updatesuser access management
Soft Skills
problem-solvingattention to detailcommunicationcollaborationprocess improvement
Certifications
Salesforce Administrator certification