Associate SOC Engineer
The Missing Link
full-time
Posted on:
Location Type: Hybrid
Location: Pune • India
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About the role
- The Missing Link Global Security Operations Centre provides 24x7 Managed Services (MS) support to our clients across a variety of sectors.
- Responsible for the configuration, maintenance and troubleshooting Level 1 & Level 2 support for market-leading security technologies.
- Collaborate with Security Architects, Engineers and clients to facilitate the transition from implementation project to managed service.
- Assist Senior SOC Engineers in responding to incidents and work closely with MDR (Watcher) Team to defend against malicious activity.
- Provide structured training and development plan tailored to previous experiences, including industry qualifications and vendor-specific certifications.
Requirements
- Minimum 2 years of experience in Network Security within a Managed Service Provider or similar role.
- Familiar with NextGen Firewalls, Cloud SASE (such as Zscaler), Web Application Firewalls, Identity/Privilege Access Management solutions, and other security technologies, with hands-on experience in configuration and troubleshooting.
- Knowledge of products like CyberArk, Cloudflare WAF, and other SASE products is a plus.
- Understanding of Network Segmentation, URL Filtering, Packet Inspection, Certificate services, virtualization and cloud security technologies.
- Solid grasp of IT fundamentals, OSI Model, TCP/IP stack, and Network architectures.
- Good analytical, debugging, and problem-solving skills, able to troubleshoot issues under tight deadlines and perform well in a fast-paced environment.
- Actively contributed to improving SOC processes, procedures and best practices.
- Developing problem-solving skills with a focus on innovative solutions and root cause analysis.
- Contributed to stakeholder management by briefing external clients and sharing security best practice recommendations.
- Demonstrated organizational skills to manage multiple tasks and projects effectively within a dynamic environment.
- Strong interpersonal skills, with the ability to contribute to a positive, high-performance team culture and support collective success through collaboration and mentorship.
- Good understanding of technology across applications, databases, operating systems, IP networks, storage, and backups.
- Pursuing vendor certifications in NG-FWs, Cloud SASE, WAF, PAM, EPM etc. Holding valid certifications in CyberArk and Cloudflare is a plus.
- Understanding of IaC (Infrastructure as Code) practices for provisioning, configuration, and management of security devices in cloud platforms like AWS or Azure.
- Developing skills in scripting, automation, and orchestration using languages such as PowerShell, Python, or Bash.
- Self-motivated and operations-focused with a keen eye for detail. Share details about your home network and labs you have set up.
- Active involvement in ongoing professional development and industry engagement, including participation in advanced cybersecurity forums, webinars, workshops, and professional networks.
- Committed to continuous learning, with knowledge of certifications such as ISC2, ISACA, and vendor-specific certifications (Cisco, Palo Alto, Checkpoint).
- Effective team collaborator, contributing to knowledge sharing and supporting team success.
Benefits
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Hard Skills & Tools
Network SecurityNextGen FirewallsCloud SASEWeb Application FirewallsIdentity Access ManagementPrivilege Access ManagementNetwork SegmentationURL FilteringPacket InspectionScripting
Soft Skills
analytical skillsproblem-solving skillsorganizational skillsinterpersonal skillscollaborationmentorshipstakeholder managementinnovationattention to detailself-motivation
Certifications
CyberArk certificationCloudflare certificationISC2ISACACisco certificationPalo Alto certificationCheckpoint certificationvendor-specific certificationsNG-FWs certificationEPM certification