The Millennia Companies®

Customer Support

• Provide front line technical support to employees via calls, chat, email, and desk side support
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
• End user administration tasks as required for onboarding and offboarding of Active Directory accounts
• Imaging and deploying new hardware
• Updating and deploying software
• Office 365 & SharePoint Administration
• Asset management and device refreshing (EOL planning and scheduling)
• Site documentation
• Maintaining Active Directory Environment
• Maintaining Phone and overhead paging systems
• Maintaining CCTV and Access Control systems
• Installing Network devices, digital billboards, and KPI displays
• Assists in evaluation and deployment of new technology
• Working with various teams on a wide variety of projects
• Staying informed on emerging cyberthreats and ensure proper patching of all systems to prevent attacks
• Training end users on use of systems and technology where applicable

Information Technology Support Specialist