The Mill Adventure

Account Manager

The Mill Adventure

full-time

Posted on:

Location Type: Remote

Location: Malta

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About the role

  • Own the relationship between the company and the partners
  • Provide Project Managers, Product Owners and Tech with customer feedback and requests through relevant channels
  • Coordinate projects and activities for partners, within the company
  • Coordinate and communicate roadmaps, roll-out of system integrations, product features, promotional tool and back-end and front-end releases to partners
  • Educate and train new and existing partners for systems, tools and features available
  • Track and report on account status on regular basis for relevant KPIs
  • Follow up on partner's projections and results
  • Coach and challenge our partners, always being a step ahead and identifying improvement areas
  • Manage, maintain and inform of news, game release schedule, access, promotions and marketing material to partners via relevant channels
  • Contribute to business discussions around the company's day-to-day operations and long-term strategy

Requirements

  • Relevant iGaming experience, as an Account Manager with a Platform Provider
  • Strong account management skills
  • Strong ownership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organisations
  • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Experience of working with a CRM or Business Intelligence tool is a plus
  • Excellent communication (written, verbal and presentation) and interpersonal skills
Benefits
  • A lean, focused company, offering a flexible working environment
  • The opportunity to work with and learn form a highly skilled, talented team
  • A great company culture, where accountability is innate, transparency is key and competency is virtue
  • Being part of a small, tight knit, caring community
  • Work equipment of your choice
  • Private health insurance
  • Learning budget
  • Fitness benefit
  • Parking/transport or co-working allowance
  • Company wide and team based get togethers
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementproject coordinationcustomer feedback analysisKPI trackingsystem integrationproblem-solvingbusiness intelligence
Soft Skills
ownershipdiplomatic skillsmotivational skillsleadershipteamworkinnovationexcellencecommunicationinterpersonal skills