The Lovely Law Firm Injury Lawyers

Case Manager

The Lovely Law Firm Injury Lawyers

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
AI Apply
Manual Apply

Job Level

Mid-LevelSenior

About the role

  • Case Manager at the Lovely Law Firm handling a dynamic caseload of pre-litigation personal injury cases
  • Investigate facts, prepare documents, and assist attorneys with support and administrative duties
  • Focus on client service, communication, and medical management; contact clients at least every 30 days and perform initial call within 24 hours
  • File management: request medical records and bills, maintain document files, document case activity in case management software
  • Prepare case files for demand department, seek liens and lien reductions under attorney guidance, prepare disbursement statements
  • Medical management: schedule medical appointments, review and analyze medical records and billing, obtain treatment/property damage/lost wage status and photos
  • Litigation support: draft petitions and initial discovery for attorney review, generate pleadings, draft discovery responses, schedule doctor conferences, depositions, mediations

Requirements

  • Experience managing pre-litigation personal injury cases (implied)
  • Strong client service and communication skills; client interviews and regular updates
  • Medical records and billing review; ability to locate providers and schedule appointments
  • Case management and document management in software-based systems
  • Ability to draft initial discovery, pleadings, and prepare disbursement statements
  • Meets KPIs: 90% client contact; initial telephone call within 24 hours of assignment
  • Administrative skills: scheduling, filing, coordinating with attorneys and marketing