Benefits Manager
The Leaflet
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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About the role
- Support and manage all US benefits programs.
- Partner with leadership to evaluate benefits strategy and recommend enhancements aligned with talent attraction, retention, and engagement.
- Benchmark benefits against industry standards, particularly within tech, gaming, and regulated environments.
- Oversee day-to-day benefits across the employee lifecycle.
- Ensure accurate setup, maintenance and reconciliation of benefits within the relevant platforms.
- Manage employee eligibility, enrolment files, and invoices with carriers and vendors.
- Lead on the continuous improvement of benefit processes, documentation, and employee-facing materials.
- Be the primary escalation point for employee benefits questions and issues.
- Develop clear, engaging benefits communications, including plan summaries, guides, FAQs and enrolment materials.
- Act as the primary relationship manager for internal stakeholders, benefits brokers, carriers, and third-party administrators.
- Lead annual benefits renewals partnering with internal stakeholders.
- Monitor vendor performance against SLAs and proactively resolve issues.
- Ensure full compliance with all applicable US federal and state benefits legislation.
- Manage required filings, notices, disclosures, and reporting.
Requirements
- Minimum 5 years of progressive experience managing US employee benefits.
- Proficient in using an HRIS systems, as well as Microsoft Office, e.g. Excel, Word, Teams, Slack, etc.
- Excellent customer service and interpersonal skills.
- Strong oral and written communication skills, including presentations.
- Excellent analytical skills and the ability to handle complex problems and issues.
- Self-motivated, team player, able to work well under pressure.
- Well organized, with strong attention to detail.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
US employee benefits managementbenefits strategy evaluationbenefits benchmarkingbenefits process improvementemployee eligibility managementenrollment file managementvendor performance monitoringcompliance with US benefits legislationfilings and reporting
Soft Skills
customer serviceinterpersonal skillsoral communicationwritten communicationanalytical skillsproblem-solvingself-motivatedteam playerorganizational skillsattention to detail