
Trading Manager – Hypercare
The Leaflet
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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About the role
- Ensuring material changes in high-risk customer behaviour are identified early and acted on before meaningful margin or exposure impact occurs
- Designing and executing tailored trading strategies for high-stakes accounts to ensure optimal profitability while managing risk
- Delivering detailed, data-driven reports on customer performance and actionable recommendations during regular stakeholder meetings
- Forensically monitoring customer activity to identify syndicates, professional and coordinated activity leveraging new routes to clean accounts
- Leading, coaching and developing a high-performing Hypercare team with strong commercial judgement and analytical rigor
- Collaborating closely with teams across Trading, including Risk, Profiling, Overask, VIP, and Business Intelligence
Requirements
- 5+ years of experience in either Trading Player Profiling or High Value Customer Analysis, with at least 2 years in a leadership role
- Proven track record of managing high-performing teams and developing talent
- Deep understanding of trading principles, risk management frameworks, and sports betting market dynamics
- Advanced analytical skills with expertise in customer behaviour analysis and data-driven strategy development
- Strong experience managing high-value accounts with significant business impact
- Excellent stakeholder management skills, with the ability to influence and communicate effectively with senior leadership
- Demonstrated ability to build and improve operational processes and drive continuous improvement
- Strategic thinker with strong operational execution capabilities, able to own outcomes rather than activities
- Ability to work effectively in a fast-paced, evolving environment
- In-depth knowledge of US sports and the sports betting industry landscape
Benefits
- Competitive pay and benefits
- Flexible vacation allowance
- Flexible work from home or office hours
- Startup culture backed by a secure, global brand
- Opportunity help shape the future strategy of the Sportsbook
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
trading strategiesrisk managementcustomer behaviour analysisdata-driven strategy developmentoperational processesanalytical skillshigh-value account managementstakeholder managementcontinuous improvementcommercial judgement
Soft skills
leadershipcoachingteam developmentstrategic thinkingcommunicationinfluencecollaborationoperational executionadaptabilityanalytical rigor