The Jed Foundation (JED)

Contract Salesforce Administrator

The Jed Foundation (JED)

contract

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $50 - $70 per hour

About the role

  • Serve as an administrator for JED’s Salesforce NPSP instance, focusing on assigned tasks
  • Manage user accounts, profiles, and page layouts as directed
  • Implement customizations in Salesforce, including creating and maintaining custom fields, workflows, and validation rules based on provided requirements
  • Assist with data integrity by performing regular data cleanup, de-duplication of records, and audits as assigned
  • Execute routine and complex data migration, integration, and mass-update tasks using Salesforce Data Loader, Data Import Wizard, or similar tools (e.g., Jetstream)
  • Support Salesforce updates and help test new features or third-party applications in sandbox environments before deployments
  • Build and maintain reports and dashboards to meet stakeholder requests
  • Provide timely and effective technical support to all staff by managing and resolving issues through an internal ticketing system
  • Assist in updating and maintaining clear documentation (user guides) for Salesforce processes

Requirements

  • 1-3 years of hands-on experience as a Salesforce Administrator
  • Strong preference for experience with the Non-Profit Success Pack (NPSP)
  • Proficiency in Salesforce configuration (workflows, custom fields) and data analysis using reports and dashboards
  • Strong analytical and problem-solving skills, with a keen attention to detail particularly when handling sensitive and/or large volumes of data
  • Excellent communication skills for handling support tickets and user interactions in a collaborative and friendly manner
  • Adaptability to thrive in a fast-paced, evolving technology landscape
  • A genuine passion for and alignment with JED's mission
  • Salesforce certifications (e.g., Certified Administrator) (Preferred)
  • Direct experience working in a non-profit organization (Preferred)
  • Familiarity with related tools like Google Workspace, Slack, or Asana (Preferred)
Benefits
  • Job Benefits 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

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Hard Skills & Tools
SalesforceSalesforce NPSPSalesforce configurationdata analysisdata migrationdata integrationdata cleanupcustom fieldsworkflowsvalidation rules
Soft Skills
analytical skillsproblem-solving skillsattention to detailcommunication skillsadaptabilitycollaborationtechnical support
Certifications
Salesforce Certified Administrator