The Jed Foundation (JED)

Communications

• Support the development and execution of internal communications plans aligned with organizational priorities, including AFSP/JED integration milestones.
• Translate leadership decisions and priorities into clear, consistent messaging across internal channels and audiences (staff, volunteers, and chapter leaders).
• Maintain an internal communications calendar that coordinates messages across functions to avoid overlap or fatigue.
• Partner with the CEO, Chief of Staff, CFAO, and Head of HR to develop messaging, talking points, and organizational updates in a variety of formats (emails, slides, talking points, etc.)
• Support the development and delivery of messaging for all-staff meetings, town halls, and other leadership communications.
• Provide input on tone, clarity, timing, and channel for sensitive or high-impact internal communications, in close coordination with the SVP and relevant partners (CEO, Chief of Staff, CFAO, Head of HR).
• Develop and execute internal communications that reinforce culture, values, and employee engagement.
• Partner with the CEO, Chief of Staff, CFAO, and Head of HR on communications related to employee experience, change management, and organizational updates.
• Identify and develop internal storytelling opportunities that highlight staff, mission, impact, and organizational priorities.
• Manage internal communications channels (e.g., intranet, newsletters, Slack, email) and support effective, consistent use across the organization.
• Develop high-quality, accessible content for internal audiences, applying plain language and accessibility best practices.
• Ensure information is timely, accurate, and easy to understand.
• Support and execute internal communications for key organizational initiatives, changes, and milestones.
• Translate complex or evolving information into clear, digestible messaging tailored to different internal audiences.
• Partner with the CEO, Chief of Staff, CFAO, and Head of HR to support change communications, including AFSP/JED integration.
• Help managers and chapter leaders cascade information accurately to their teams and volunteers.
• Establish and monitor metrics to evaluate the effectiveness of internal communications (engagement, reach, clarity and comprehension).
• Incorporate employee feedback from staff, volunteers, and chapter leaders to refine communications over time.
• Build and improve internal communications practices and tools over time.

Manager, Internal Communications

Email Marketing Manager

• Plan, build, and deploy all outbound fundraising, cultivation, and stewardship emails. Including newsletters, appeals, match campaigns, Giving Tuesday, and year-end drives.
• Manage automated journeys and triggered flows (e.g., welcome series, new donor onboarding, monthly donor onboarding, lapsed donor reactivation).
• Maintain a master content and deployment calendar to coordinate cross-functional needs (development, programs, advocacy, events).
• Ensure consistent voice, tone, and messaging aligned with JED’s mission.
• Develop and execute strategies to grow JED’s email list through website opt-ins, lead generation campaigns, partnerships, and events.
• Manage audience segmentation and personalization strategies to deliver relevant, timely messages.
• Monitor and improve list hygiene, deliverability, and compliance with CAN-SPAM, CCPA, and other regulations.
• Develop clear and concise creative briefs for designers, writers, and external partners to ensure alignment on goals, messaging, and desired outcomes.
• Translate campaign objectives and fundraising strategies into compelling email concepts, ensuring copy and design reflect JED’s brand voice and emotional resonance.
• Review creative assets with an eye for conversion optimization, accessibility, and mobile responsiveness.
• Maintain a library of high-performing creative elements and share insights across the team to inform broader fundraising and engagement efforts.
• Use A/B and multivariate testing for subject lines, content, calls-to-action, send times, and segmentation to maximize engagement and conversions.
• Continuously analyze KPIs (open rates, CTR, conversion rates, revenue per send, unsubscribe rates) and apply insights to future sends.
• Collaborate with digital ads and web teams to align messaging and improve donor journeys across channels.

Senior Manager, Email Marketing

Public Relations

• System Superhero: Keep our PR engines running smoothly by maintaining tracking and content management systems like the JED PR Asana Tracker, FINN PR Asana Tracker, JED/FINN Content Calendar, and the PR tracker managed by Liza.
• Media Master: Support our media distribution list and help us reach the right people through platforms like CisionOne, TVEyes, and Campaign Monitor.
• Social Star: Help develop JED’s thought leadership on LinkedIn, ensuring our voice is loud, clear, and perfectly aligned with current news.
• Engagement Expert: Create "coffee chat" email templates to connect with journalists and help us keep the conversation going!
• Research Guru: Dive into mental health and suicide prevention research to curate top-tier content for our monthly news bulletin.
• Inbox Ace: Manage the JED PR media inbox, triaging inquiries like a pro and working with the dream team (Justin, Meghan, and Shani!).
• Communications Sidekick: Provide direct support to the PR Director and Manager by drafting talking points and responding to student interview requests.
• The Big Project: Take the lead on a Time-Bound Project—drafting a press pitch and media list for a real-world outreach campaign!

PR Intern

Designer

• Asset Power-Up: Get hands-on experience supporting and updating our vibrant marketing assets.
• Eagle-Eye Reviews: Assist in reviewing materials from internal teams to ensure everything we put out is top-tier.
• Trend Spotting: Help us track potential events and awards to boost our brand awareness and keep JED in the spotlight.
• Digital Librarian: Keep our creative world organized by uploading assets to the right folders and updating our Content Repository.

Creative Design Intern

Social Media Manager

• Research trends on TikTok and Reels
• Conduct competitor audits
• Manage social content calendar
• Engage with the community on social media

Manager, Internal Communications

Senior Manager, Email Marketing

PR Intern

Creative Design Intern

Social Media Intern