Senior Analyst, IS Business Analysis
The J.M. Smucker Co.
full-time
Posted on:
Location Type: Hybrid
Location: Orrville • Ohio • United States
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Job Level
Tech Stack
About the role
- Act as a primary point of contact between business areas and IS
- Support business areas with new project generation and prioritization
- Facilitate Work Review Meetings with business partners to drive clear prioritization and advocate for customer needs
- Consult with business SMEs to document existing processes and propose improvements in the spirit of continuous improvement
- Consider ways to help the business be more efficient and effective in their work, driving toward understanding of root cause for pain points
- Define business requirements and translate needs into functional designs in collaboration with development teams
- Create deliverables such as business process flows, business requirements, test plans, test scripts, cutover plans, and key learnings
- Own the design, construction, and execution of test cases/business scenarios
- Highlight process changes, identify risks, and ensure compliance with audit and security controls
- Manage small- to medium-sized projects leveraging existing technologies or capabilities
- Apply standards and methodologies around business process development, project management, and change management (Agile and Waterfall)
- Maintain and create Standard Operating Procedures (SOPs) and cross-train team members for coverage
- Identify opportunities to reduce complexity, automate, standardize, and decrease technical debt
- Escalate issues with vendor services to minimize business impact
- Engages in continuous education of the business analysis profession by participating in the BA COE as a member and contributor
Requirements
- 3+ years of work experience as a IS Business Analyst
- Bachelor's degree in a STEM discipline (Computer Science or Computer Engineering) or equivalent work experience/training in Information Technology
- Experience executing high quality BA deliverables including process modeling, business cases and stakeholder requirements, functional designs, test planning, cutover plans
- Self-directed, proactive, and able to define, prioritize and execute work
- Highly effective communicator, facilitator, and collaborator
- Experience prioritizing business and IS requests and driving towards a balanced portfolio of project, run model, and technical debt requests
- Resilient and able to pivot and re-prioritize/plan when things change
- Experience in triaging incidents and effectively collaborating with business and developers
- Demonstrated ability to think critically, identify root cause, and solve problems
- Experience with multiple phases of the software development lifecycle (SDLC) and formal delivery methodologies/frameworks (Traditional/Waterfall, Agile, DevOps)
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business process modelingfunctional designtest planningcutover plansstakeholder requirementstest casesbusiness scenariosAgileWaterfallSDLC
Soft skills
communicationfacilitationcollaborationself-directedproactivecritical thinkingproblem solvingresilienceprioritizationcontinuous improvement