The Home Depot

Inside Sales

• Directly organizes and supervises day-to-day operations and activities of a contact center team.
• Supports the building and developing of an effective and high performance team through training, coaching and development.
• Maintains statistics for individual direct reports, analyzes department results, and troubleshoots operational problems.
• Identifies and analyzes escalated problems and provides guidance to direct reports for resolution.

Inside Sales Support Supervisor