The Home Depot

Field Director

The Home Depot

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Lead

About the role

  • Overseeing and directing a team comprising District Services Managers (DSM), Assistant Market Managers (AMM), Branch Install Managers (BIM), Sales Managers (SM), and Regional Provider Managers (RPM).
  • Focus on pipeline, conversion, customer service and provider management to achieve profitability while delivering an excellent installation experience for Home Depot customers.
  • Accountable for leading and developing a team of high-performing field associates, communicating the strategic vision of Home Services, ensuring safety of all associates and compliance with all regulations and requirements, and meeting or exceeding targets for assigned sales plans.
  • Responsible for achieving profitability for assigned geography by ensuring sales teams are meeting or exceeding targets for sales plans.
  • Handle escalated customer issues in partnership with field leadership.
  • Analyze and interpret sales, financial and operational metrics across assigned services area.
  • Identify opportunities and implement appropriate game plans for improvement.
  • Ensure safety standards are in compliance with THD, state, and federal regulations.
  • Execute Home Services strategy consistently across assigned services area to deliver growth, profitability, and an enhanced customer experience.
  • Optimize diverse talent through a demonstrated commitment to equal employment opportunity.
  • Oversee talent decisions and retention strategies for a team of high-performing employees and hourly associates across a large geographical area.

Requirements

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Demonstrated proficiency in predictive modeling, data mining and data analysis
  • Ability to draw accurate conclusions from financial documentation
  • Excellent written and verbal communication skills
  • Relevant professional experience in Home Services (with proven ability to influence business), Sales Operations, Sales Enablement, or Sales Training
  • Experience in a retail environment, home improvement industry or general construction industry
  • 5+ years of relevant professional work experience
  • People management experience with multi-unit or geographically dispersed teams
  • Proven ability to drive strategy and change management through input, delivery, and implementation of initiatives
  • Experience adopting new technologies and applying to business applications
  • Experience evaluating and establishing strategies for multiple locations
  • Strong communication and interpersonal skills
  • Strong business and financial acumen.
Benefits
  • None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
predictive modelingdata miningdata analysisfinancial documentation analysissales operationssales enablementsales trainingstrategy developmentchange managementbusiness applications
Soft Skills
communication skillsinterpersonal skillspeople managementinfluencingteam leadershipproblem-solvingstrategic visiontalent optimizationcustomer serviceretention strategies