
Systems Support and Development Analyst
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part-time
Posted on:
Location Type: Hybrid
Location: Ipswich • United Kingdom
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Salary
💰 £34,434 per year
About the role
- Provide day‑to‑day support to practitioners, finance staff, and managers, helping them to use systems effectively and resolve complex issues relating to system functionality and workflows
- Contribute to the ongoing development and maintenance of system tools that support operating models and key transformation programmes across Adults’ and Children’s Services
- Actively support system upgrades, including preparation and testing of new releases, and engage with system users to improve system use and adoption
Requirements
- Significant experience in using and supporting Liquidlogic and ContrOCC systems
- A proven ability to identify opportunities for, and deliver, process improvements
- Experience of delivering business analysis to support change programmes within a large organisation
- The ability to clearly communicate complex or sensitive information to a wide range of non‑technical audiences
Benefits
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisprocess improvement
Soft Skills
communicationproblem-solving