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Systems Support and Development Analyst

The Hold - Home to Suffolk Archives

part-time

Posted on:

Location Type: Hybrid

Location: IpswichUnited Kingdom

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Salary

💰 £34,434 per year

About the role

  • Provide day‑to‑day support to practitioners, finance staff, and managers, helping them to use systems effectively and resolve complex issues relating to system functionality and workflows
  • Contribute to the ongoing development and maintenance of system tools that support operating models and key transformation programmes across Adults’ and Children’s Services
  • Actively support system upgrades, including preparation and testing of new releases, and engage with system users to improve system use and adoption

Requirements

  • Significant experience in using and supporting Liquidlogic and ContrOCC systems
  • A proven ability to identify opportunities for, and deliver, process improvements
  • Experience of delivering business analysis to support change programmes within a large organisation
  • The ability to clearly communicate complex or sensitive information to a wide range of non‑technical audiences
Benefits
  • up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
  • membership of a competitive Local Government Pension Scheme (LGPS)
  • travel, lifestyle, health and wellbeing benefits
  • performance-related annual pay progression, in addition to an annual cost-of-living pay increase
  • training and encouragement to expand your knowledge
  • a variety of career development opportunities across our organisation
  • diverse and active staff networks
  • flexible working options, with the right to request flexible working from your first day
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisprocess improvement
Soft Skills
communicationproblem-solving