Maintenance Operations Assistant
The Hello Team
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Receive and manage incoming work orders
- Schedule and coordinate maintenance visits
- Update and track work orders through completion
- Follow up on pending tasks to ensure timely resolution
- Oversee the full maintenance request lifecycle, from intake to final completion
- Interact with clients in a friendly, professional, and approachable manner throughout the day
- Organize, prioritize, and manage multiple tasks effectively under pressure
- Perform other tasks related to the position
Requirements
- Proficient level of English (written and spoken)
- Proficient level of Spanish (written and spoken)
- Previous experience in a management role is preferred
- Basic knowledge of maintenance practices
- Familiarity with Rent Manager software preferred
- Strong interpersonal and communication skills
- Excellent Email etiquette
- Prior experience in roles such as administrative assistant, secretary, personal assistance, operations support, or other relevant positions
- Proficiency in Microsoft Office (Word, Excel) and Google Workspace (Docs, Sheets)
Benefits
- 100% remote work
- Great work environment with potential for growth
- Full-time position with 40 hours weekly
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
maintenance practicesMicrosoft OfficeGoogle WorkspaceRent Manager software
Soft Skills
interpersonal skillscommunication skillsemail etiquetteorganizational skillstime managementtask prioritization