Senior Consultant, IRA Advisory
Baker Tilly US
General Liability Litigation Consultant / Senior Claim Representative
The Hartford
full-time
Posted on:
Location Type: Hybrid
Location: Hartford • Arizona, Connecticut, Florida, Illinois, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $61,600 - $126,000 per year
Job Level
Senior
About the role
- Deliver superior customer service and successfully investigate, reserve, recommend and implement strategies to resolve claims
- Partner with Staff Legal and outside counsel to resolve General Liability cases including Premise Liability, Operations Claims, Product Liability, Professional Claims, Advertising Injury, Homeowner Liability, Employment Liability and others
- Claim File Management: plan, recommend, reserve and execute file strategies including investigation, valuation, disposition and settlement of assigned claims
- Properly assess the exposure of assigned claims and establish priorities
- Manage vendors and coordinate investigation and litigation activities
- Develop advanced functional knowledge to interpret and apply insurance coverage and jurisdictional expertise
- Maintain knowledge of claim loss cost management initiatives and utilize them appropriately
- Identify mitigation, subrogation, and other recovery opportunities
- Obtain first-hand customer information; establish and maintain effective relationships with customers
- Utilize verbal and numerical critical thinking skills to gather information, apply sound reasoning and draw appropriate conclusions
- Accurately resolve complex coverage and compensability issues and negotiate highly complex claims to appropriate disposition
- Properly reserve highly complex claims and apply statutory laws and regulations of applicable jurisdictions
- Support and help create a team environment that celebrates diversity and inclusion and build effective relationships inside and outside the organization
Requirements
- 2 to 5+ years relevant experience managing general liability claims strongly preferred
- Technical expertise in managing claims of high complexity
- Strong computer proficiency in utilizing software programs
- Excellent communication skills, oral, written, collaboration and negotiation
- Excellent time management and organizational skills
- Effective customer service skills
- Adept at managing conflict as an opportunity to listen and share information while negotiating a win/win outcome
- Leader among claim handlers providing advanced expertise to teammates
- College degree preferred or 5+ years relevant work experience required
- State required certification exams and adjusting licenses
- JD, SCLA or CPCU designation a plus
- Must obtain and maintain a State Adjuster's License within 30 business days of licensing training completion
- High speed broadband internet (hardwired modem/router) with minimum upload/download speeds of 10 Mbps/75 Mbps
- Candidates must be located in the United States and work their own time zone hours
Benefits
- Short-term or annual bonuses
- Long-term incentives
- On-the-spot recognition
- Hybrid or Remote work schedule
- Perks & Benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims managementgeneral liability claimscoverage interpretationstatutory lawsnegotiationfile managementexposure assessmentloss cost managementsubrogationcritical thinking
Soft skills
customer servicecommunicationcollaborationnegotiationtime managementorganizational skillsconflict managementleadershiprelationship buildingdiversity and inclusion
Certifications
State Adjuster's LicenseJDSCLACPCU
