The Hartford

VP of AI Platform

The Hartford

full-time

Posted on:

Location Type: Hybrid

Location: HartfordConnecticutIllinoisUnited States

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Salary

💰 $222,480 - $333,720 per year

Job Level

Tech Stack

About the role

  • Building and Evolving the AI platform - Setting the direction for a multi‑cloud AI platform that supports a wide range of workloads—from classical predictive models to modern GenAI and multi‑agent systems.
  • Predictive Model Enablement - A core part of the platform is making predictive modeling easier to build, deploy, and operate at scale.
  • Ensuring models meet expectations around performance, explainability, fairness, and auditability – critical requirements in a regulated environment.
  • AI Agents and Multi‑agent Systems – Leading the enablement of AI agents, including more advanced multi‑agent patterns.
  • Responsibilities include providing reference architectures, shared services, and guardrails so teams can build agent‑based solutions that are effective, observable, and safe.
  • Agentic Analytics and Conversational BI - The platform will support conversational analytics and agent‑driven insights grounded in trusted data.
  • Developer Experience and Enablement – This role heavily invests in developer experience, creating clear 'paved paths' for teams building models and agents.
  • MLOps, LLMOps, and Reliability - Running AI in production requires discipline.
  • Accountable for platform reliability, with clear SLOs, capacity planning, incident response, and cost visibility.
  • Cloud Platform Operations - Supporting and standardizing SageMaker for training, experimentation, and inference on AWS.
  • On Google Cloud, automating Vertex AI environments, pipelines, and deployments, using infrastructure‑as‑code and self‑service patterns.
  • Gemini Enterprise Enablement – The role will guide how Gemini Enterprise is adopted across the company.
  • Governance, Risk, and Responsible AI - Working closely with Risk, Legal, Compliance, and Security to embed governance directly into the platform.
  • Training and Adoption - Overseeing training and enablement for predictive modeling, AI agent development, and safe production practices.
  • Leadership and Influence - As a VP-level leader, this role will hire and develop strong leaders, set clear expectations, and create an environment where teams do their best work.

Requirements

  • 15+ years of experience leading AI, ML, or platform engineering organizations at enterprise scale
  • Proven ability to scale teams, platforms, and operating models in complex environments
  • Bachelor’s or master’s degree in computer science, engineering, or a related field (preferred)
  • Deep understanding of how predictive models, LLMs, and AI agents behave in production
  • Experience operating AI systems with strong discipline around reliability, performance, and lifecycle management
  • Hands‑on experience designing and operating AI/ML platforms on AWS and Google Cloud
  • Strong working knowledge of training, experimentation, inference, and pipeline orchestration in cloud environments
  • Expertise across feature pipelines, evaluation metrics, CI/CD, monitoring, and rollback strategies
  • Ability to make and explain tradeoffs between reliability, scalability, cost, and speed
  • Demonstrated experience partnering with Risk, Legal, Compliance, and Security teams
  • Strong understanding of governance controls required in regulated enterprise environments
  • Ability to communicate complex technical topics clearly to senior executives and business leaders
  • Trusted partner to technology and business stakeholders, with sound judgment backed by data
  • Experience leading large, distributed teams through clear expectations and strong talent development
  • Proven track record of translating strategy into measurable outcomes, with accountability for execution and results.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI platform developmentpredictive modelingMLOpsLLMOpsAI agentspipeline orchestrationfeature pipelinesCI/CDmonitoringrollback strategies
Soft Skills
leadershipinfluencecommunicationteam developmentstrategic thinkingjudgmentcollaborationexpectation settingproblem solvingtraining and enablement