Support The Hartford’s AI innovation strategy to identify and implement high-end use cases, ensuring alignment with business objectives and emerging industry trends
Support cutting-edge AI vision and roadmap for the enterprise to make The Hartford a leader in using AI for the insurance industry
Partner with stakeholders internal to the Data Science organization, Technology organization and business organization, aligning with business objectives and driving innovation to improve productivity and efficiency of underwriting and sales efforts
Design and build GenAI solutions for tasks such as summarization, question answering, search, data synthesis, etc.
Apply AI techniques to low frequency, high severity exposures in Specialty Insurance
Rapidly prototype with cutting-edge tools, such as VertexAI/Google agent development kit, LangChain/LangGraph, RAG frameworks, HuggingFace, OpenAI APIs, etc.
Research and recommend novel foundation model options, tools, and libraries to improve solutions in performance and reliability
Develop evaluation pipelines for generative outputs using a mix of automatic metrics, human feedback, and llm-as-a-judge methods
Collaborate with ML Ops to ensure best practice is followed for scalable training and deployment

Requirements

Master’s or PhD in Computer Science, Artificial Intelligence, Machine Learning, Engineering or a related field
3+ years of industry experience in machine learning or data science and with 1+ years focused on GenAI
Proven experience in GenAI tools such as Vertex AI/Google agent development kit, LangChain/LangGraph, RAG frameworks, HuggingFace, OpenAI APIs, etc.
Solid understanding of prompt engineering, retrieval-augmented generation (RAG), agent workflow, and LLM evaluation
Proficiency in Python and ML frameworks such as PyTorch, TensorFlow, etc.
Experience with vector databases such as Chroma, Pinecone, etc. and cloud platforms such as GCP, AWS, Azure, etc.
Strong analytical, problem solving and debugging skills
Excellent communication and collaboration skills, with the ability to explain complex technical concepts to non-technical stakeholders across the enterprise
Candidate must be authorized to work in the US without company sponsorship

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

machine learningdata scienceGenAIPythonPyTorchTensorFlowprompt engineeringretrieval-augmented generationLLM evaluationvector databases

Soft Skills

analytical skillsproblem solvingdebugging skillscommunication skillscollaboration skills

Certifications

Master’s degreePhD