Senior Claim Representative, Construction Defect
The Hartford
full-time
Posted on:
Location Type: Hybrid
Location: Arizona • Connecticut • United States
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Salary
💰 $62,400 - $127,200 per year
Job Level
About the role
- Provide proactive communications to customers and business partners in the management of claims;
- Respond to inquiries from customers and provide superior customer service;
- Review and analyze multiple complex policies and coverage parts;
- Write and articulate clear and concise coverage positions;
- Conduct investigations regarding claims and/or lawsuits;
- Manage litigation and counsel, inclusive of litigation planning, budgeting and implementing a liability resolution strategy;
- Develop coverage, liability and damages assessments and provide recommendations to leadership;
- Pursue coverage and liability risk transfer against other liable parties and insurance carriers;
- Conduct complex negotiations and articulate coverage/liability positions;
- Attend mediations and trials as necessary;
- Manage expenses, reserves and financial transactions;
- Consistently maintain up to date claims metrics.
Requirements
- Bachelor’s degree preferred; J.D. or CRIS designation is a plus;
- 3+ years general liability claim handling experience, construction defect claim handling experience is preferred;
- Experience in handling affirmative/defensive risk transfer;
- Strong verbal and written communication skills;
- Strong analytical and critical thinking skills;
- Ability to present in a roundtable setting with a well-reasoned and analytical evaluation;
- Strong customer service and active listening skills;
- Strong time management and organization skills;
- Strong negotiation and conflict resolution skills;
- Working proficiency with MS Office, especially Word and Excel;
- Active Property & Casualty State Insurance Adjuster license, preferred.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
general liability claim handlingconstruction defect claim handlingaffirmative risk transferdefensive risk transfercoverage assessmentsliability assessmentsdamages assessmentsnegotiationlitigation managementclaims metrics management
Soft Skills
verbal communicationwritten communicationanalytical skillscritical thinkingcustomer serviceactive listeningtime managementorganizationconflict resolutionpresentation skills
Certifications
Bachelor's degreeJ.D.CRIS designationProperty & Casualty State Insurance Adjuster license