The Greater Change

Business Development Rep

• Conduct outbound calls to introduce the company services and establish rapport with target leads.
• Convince and book meetings for detailed insurance discussions.
• Coordinate with internal teams and management to ensure smooth client engagement and conversion.
• Maintain accurate records of all interactions, meetings, and outcomes
• Achieve and exceed assigned targets related to meeting bookings, lead conversions, and revenue generation.
• Provide consistent feedback to management on lead quality, market response, and client insights.

Business Development Executive – Insurance

Support Engineer

• Act as the first line of support for all IT issues via phone, email, or ticketing system
• Perform password resets and resolve account lockouts
• Manage mailbox permissions, distribution groups, and email settings in Microsoft 365
• Troubleshoot basic network issues (IP, DNS, DHCP, connectivity)
• Handle onboarding and offboarding processes for new starters and leavers
• Manage access requests for SharePoint, Office 365, and Google Workspace
• Provide laptop/desktop support, including application installations and updates
• Troubleshoot software performance issues and errors (including BSOD)
• Assist with device builds and hardware setup
• Support users with printer setup and connectivity
• Provide VPN configuration and access support
• Offer peripheral support for devices (keyboards, mice, docking stations, etc.)

Business Development Executive – Insurance

Level 1 Support Engineer, IT Helpdesk