The Good Feet Store

Assistant Store Manager

The Good Feet Store

full-time

Posted on:

Location: Massachusetts • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Oversee and direct the day-to-day operations of retail store to ensure smooth, profitable operation
  • Deliver excellent service and ensure high levels of customer satisfaction
  • Motivate the sales team to meet sales objectives by training and mentoring staff
  • Create sales strategies with the store manager to achieve store goals and individual sales goals
  • Partner with the Training Manager on new hire and ongoing training
  • Assist with store administration: team tracking, customer follow-up, expense/accounting reports, inventory levels
  • Address customer inquiries using expert product knowledge and professionally resolve guest issues
  • Conduct in-depth fittings to determine products that relieve foot/knee/hip/back discomfort

Requirements

  • Commission based sales/retail experience required
  • Management experience required
  • Expert product knowledge and ability to address customer inquiries and resolve guest issues
  • Ability to train, mentor, and motivate sales team
  • Acceptable background and references required
  • Comfortable spending extended time with customers during fittings and close physical contact (e.g., hugs)
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