The Good Feet Store

Manager

• Oversee and direct the day-to-day operations of assigned retail store
• Deliver excellent service to ensure high levels of customer satisfaction
• Motivate the sales team to meet sales objectives through training and mentoring of staff
• Create sales strategies, in collaboration with District Manager, to achieve store goals, including individual sales goals
• Partner with Human Resources on hiring, training, and maintaining staffing levels for your store, including corrective action
• Partner with the Training Manager on ensuring all new hires are trained properly, including ongoing training for the sales team
• Prepare detailed reports as assigned, including processing of EOD reports and Month-End reports
• Undertake store administration duties (i.e. team tracking, customer follow-up, inventory levels)
• Address customer inquiries with expert product knowledge
• Politely and professionally resolve guest issues, in coordination with your sales team
• Other duties as assigned

Store Manager

• Oversee and direct the day-to-day operations of retail store to ensure smooth, profitable operation
• Deliver excellent service and ensure high levels of customer satisfaction
• Motivate the sales team to meet sales objectives by training and mentoring staff
• Create sales strategies with the store manager to achieve store goals and individual sales goals
• Partner with the Training Manager on new hire and ongoing training
• Assist with store administration: team tracking, customer follow-up, expense/accounting reports, inventory levels
• Address customer inquiries using expert product knowledge and professionally resolve guest issues
• Conduct in-depth fittings to determine products that relieve foot/knee/hip/back discomfort

Assistant Store Manager

Account Executive

• Consultative Selling using product expertise to demonstrate arch supports. Drive Sales and work collaboratively to enhance customer experience and maximize results. Maintain exceptional service standards and build lasting client relationships. Inventory Management to ensure product availability and showroom readiness. Work across both stores and participate in paid sales training.

Sales Consultant

• Use product expertise to demonstrate how arch supports transform lives
• Consultative selling to drive sales and maximize results
• Build lasting client relationships and maintain exceptional customer satisfaction
• Collaborate with team to enhance customer experience
• Inventory management and ensure showroom readiness
• Work 8 to 10-hour shifts with weekends required
• Participate in paid sales training and onboarding
• Potential to work across Boston area stores (Natick and Burlington)